IA Interior Architects · 7 hours ago
Endpoint Compliance Administrator (System Administrator)
IA Interior Architects is seeking an Endpoint Compliance Administrator who will be responsible for application packaging, patch targeting, and compliance reporting across endpoints. The role involves partnering with Cybersecurity and EUC teams to remediate vulnerabilities and maintain device inventory hygiene for accurate reporting.
Responsibilities
Application and OS software packaging
Package and maintain architecture & design software and plugins, coordinating version control for all applications, including Revit, Enscape, and related add-ons
Own Patch My PC operations, including new projects, monitoring publishing status, and ensuring the integrity of device inventory in systems like SCCM, Intune, and JAMF for successful deployment of patches and applications
Manage Windows quality and feature updates, report on compliance, identify endpoints not receiving updates and remediate any issues
Investigate endpoints (and when necessary, servers) with abnormal vulnerabilities; remediate and coordinate any additional aspects with Engineering and Cybersecurity teams
Partner with Cybersecurity Team to prioritize vulnerability remediation
Own device directories and inventory systems to ensure accuracy of data for vulnerability and compliance reporting
Define and maintain endpoint compliance policies and enforce baseline requirements
Address relevant service desk tickets, and assist with resolving complex or escalated issues
Assist with management and support of Office 365
Partner with EUC Team to standardize workflows, improve troubleshooting playbooks, and enhance service quality for end users. Apply ITIL concepts, service desk best practices, and security principles to strengthen the end user computing environment
Qualification
Required
Application and OS software packaging
Package and maintain architecture & design software and plugins, coordinating version control for all applications, including Revit, Enscape, and related add-ons
Own Patch My PC operations, including new projects, monitoring publishing status, and ensuring the integrity of device inventory in systems like SCCM, Intune, and JAMF for successful deployment of patches and applications
Manage Windows quality and feature updates, report on compliance, identify endpoints not receiving updates and remediate any issues
Investigate endpoints (and when necessary, servers) with abnormal vulnerabilities; remediate and coordinate any additional aspects with Engineering and Cybersecurity teams
Partner with Cybersecurity Team to prioritize vulnerability remediation
Own device directories and inventory systems to ensure accuracy of data for vulnerability and compliance reporting
Define and maintain endpoint compliance policies and enforce baseline requirements
Address relevant service desk tickets, and assist with resolving complex or escalated issues
Assist with management and support of Office 365
Partner with EUC Team to standardize workflows, improve troubleshooting playbooks, and enhance service quality for end users. Apply ITIL concepts, service desk best practices, and security principles to strengthen the end user computing environment
In-depth experience (at least 1-2 years) working with modern patch management platforms such as Patch My PC, Intune, and JAMF to deploy updates, manage application lifecycles, and maintain endpoint compliance
Hands-on experience with desktop management, hardware/software troubleshooting, and enterprise networking concepts
Minimum of 3 years of service desk experience in a mixed-OS (Windows and MacOS) environment
Demonstrated ability to maintain operational practices aligned with SOC 2 requirements (access management, change control, incident management, etc.)
Strong understanding of end user computing environments, service desk operations, and ITIL principles
Ability to analyze data, communicate with stakeholders, and develop recommendations for solving problems while exhibiting a realistic understanding of issues
Ability to troubleshoot network connectivity, software applications, and resolve computer issues
Ability to think innovatively and apply thoughts to fundamental concepts
Experience supporting compliance and security initiatives within an IT operations environment
Exceptional verbal and written communication skills, including technical documentation
A customer service-oriented mindset, along with effective written, verbal, and interpersonal communication skills
Ability to assist staff in adapting to changes brought on by new technology and help them see the value and benefits of new technology
Ability to clearly explain technical concepts, policies, and procedures to non-technical audiences
Strong relationship-building skills with internal stakeholders and external partners
Preferred
Bachelor's degree in Computer Science, Engineering, or a related field preferred; equivalent experience considered
ITIL coursework/certification preferred
Microsoft or other relevant industry certifications preferred
Company
IA Interior Architects
IA Interior Architects is a interior achitecture firm provide interior architecture services for business.
H1B Sponsorship
IA Interior Architects has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (3)
Funding
Current Stage
Late StageRecent News
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