Ochsner Health · 6 hours ago
Patient Flow Facilitator - Elmwood - Days (6am-6pm) - Full Time
Jefferson, LA
Full-time
Onsite
Entry Level
1+ years expOchsner Health has been committed to serving and healing since 1942, and they are seeking a Patient Flow Facilitator to assist with centralized psychiatric patient placement. The role involves coordinating transportation for patients and ensuring that necessary referral information is complete for evaluations.
Health CareHospitalInformation TechnologymHealth
Responsibilities
Responds to system-wide requests for acute behavioral health placement, ensures all necessary patient referral information is complete, and electronically submits requests for evaluations of patient criteria to determine if admission criteria are met
Coordinates transportation for all transport orders by acting as a dispatcher
Organizes and prioritizes referrals to promote patient safety and meet patient needs within the continuum of care
Provides excellent customer service with all customer groups including physicians, nurses, administrators, and colleagues
Adapts to change in systems, practices, technology, and variables in practice setting such as patient volume, patient acuity, experience of personnel, utilization of supplies, and resources
Rotates between workstations to become competent in each role
Communicates pertinent clinical information with referring and admitting providers and administrative staff
Performs other related duties as required
Qualification
Required
High school diploma or equivalent
1 year of experience in a hospital or clinic business office
Proficiency in using computers, software, and web-based applications
Effective verbal and written communication skills and ability to present information clearly and professionally
Strong interpersonal skills
Excellent customer service phone skills and ability to multi-task
Working knowledge of medical terminology
Ability to be self-directed and motivated and work with little supervision
Ability to work extended shifts of 8, 10, or 12 hours per day
Preferred
Medical Assistant Certification (CMA) OR Certified Nursing Assistant (CNA)
Company
Ochsner Health
Ochsner Health is the leading nonprofit healthcare provider in Louisiana, Mississippi and across the Gulf South, delivering expert care at its 47 hospitals and more than 370 health and urgent care centers.
10001+ employees
Funding
Current Stage
Late StageTotal Funding
$1.6MKey Investors
Parkinson's Foundation
2023-07-25Grant
2018-10-04Grant· $1.6M
Leadership Team
Beth Walker
CEO
Kim Ellender
Chief Executive Officer - St. Bernard Parish Hospital
Recent News
2025-12-24
New Orleans CityBusiness
2025-10-31
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