North Suburban Agencies, Inc. · 9 hours ago
Customer Service Representative
Minneapolis, MN
Full-time
Onsite
New Grad, Entry Level
$40K/yr - $60K/yrNorth Suburban Agencies, Inc. is seeking a Customer Service Representative to be a key point of contact for clients, ensuring a positive customer experience. This role involves addressing inquiries, resolving issues, and providing support on various insurance-related matters.
Auto InsuranceCommercial InsuranceInsuranceLife InsuranceProperty Insurance
Responsibilities
Establish customer relationships and follow up with customers, as needed
Responding promptly to customer inquiries via phone and email
Providing information about insurance policies, coverage details, and claims processes
Assisting clients with policy changes, updates, and renewals
Investigating and resolving customer issues or concerns with empathy and professionalism
Use a customer-focused, needs-based review process to educate customers about insurance options
Qualification
Required
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal, and listening
People-oriented
Detail oriented
Proactive in problem-solving
Able to learn computer functions
Ability to work in a team environment
Prior office experience
Willingness to obtain P&C license
Benefits
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Company
North Suburban Agencies, Inc.
North Suburban Agencies, Inc. is an independent insurance agency located in Coon Rapids, Minnesota.
Founded in 1982
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase