CVS Health · 1 day ago
External Affairs Administrator
CVS Health is dedicated to building a world of health around every individual. The External Affairs Administrator will be responsible for executing outreach and engagement activities for the OhioRISE Plan, serving as the primary contact for community and child-serving agencies, and promoting collaboration among local leaders and stakeholders.
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Responsibilities
Serve as the primary OhioRISE Plan contact for all county and child-serving agencies, promoting alignment between community needs and the OhioRISE Plan and encouraging collaboration amongst local leaders, organizations, stakeholders, CMEs, and the OhioRISE Plan
Act as the primary liaison for the OhioRISE Plan in facilitating ODM-approved improvement initiatives that involve community-based organizations and necessitate outreach and engagement efforts that ensure broad participation, foster collaboration, and address community-specific needs effectively
Arrange regular, in-person meetings with ODM and other state funded community-based organizations, using these meetings to bolster the presence of the OhioRISE Plan as a trusted collaborative partner, share updates, discuss objectives, and strengthen collaboration
Develop and offer resources such as presentations, workshops, forums, and trainings for county or local child serving entities regarding the roles and responsibilities of the OhioRISE Plan
Lead internal Regional Teams, including primary responsibility for the development and monitoring of county profiles and all associated reporting
Engage with external partners (CMEs; county and child-serving entities; MCO Regional Coordinators) and internal partners (quality, utilization management, care coordination, network, and provider relations) to identify service and resource needs in local communities and collaborate with these partners to address the identified gaps
In partnership with ODM, establish stakeholder specific frameworks to include objectives, intended outcomes, and results
Facilitate and manage OhioRISE Plan participation at state-wide and community events within identified priority communities and in partnership with priority stakeholders
Act as priority system experts, providing specialized guidance and support to both internal and external partners
Qualification
Required
Must reside in Ohio
At least 5-7 years' experience in a setting that includes services for or management of multi-system youth, work with local/community systems of care, and knowledge of Ohio's child-serving systems
Relevant experience related to child-serving systems and processes, public sector behavioral health care, and networking with experts in these fields
Demonstrated experience successfully implementing change in complex organizations
Demonstrated experience with large-scale initiatives with a high degree of complexity
Knowledge of Ohio's child-serving systems, including but not limited to public children services agencies, boards of developmental disabilities, county behavioral health authorities, hospitals, the education system, family and children first councils, and the juvenile justice system
Knowledge of key resources for children, youth and families in the State of Ohio
Knowledge of the management of multi-system youth
Relationship management skills
Collaboration and teamwork skills
Time management skills
Data analysis skills
Negotiation/influencing skills
Change management skills
Conflict resolution skills
Critical thinking skills
Oral, written, and presentation communications skills
Customer service skills
Personal computer operations, keyboard navigation, and MS Office Suite applications skills
Ability to work with all levels of management
Ability to complete additional tasks as directed by manager
Ability to demonstrate regular and reliable attendance
Ability to travel, mostly in-state with personal vehicle. Qualified candidates must have reliable transportation, valid/active driver's license, and proof of vehicle insurance
Bachelor's degree or equivalent work experience
Preferred
Knowledge and experience with high fidelity wraparound and care coordination preferred
Knowledge of state Medicaid managed care market, regulations, and practices preferred
Knowledge of Ohio's behavioral health system preferred
Project management skills preferred
Strategic planning skills preferred
Regional management/coordination skills preferred
Experience working within the child welfare or children's behavioral health hospital setting preferred
Advanced degree
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility
Company
CVS Health
CVS Health is a health solutions company that provides an integrated healthcare services to its members.
Funding
Current Stage
Public CompanyTotal Funding
$4BKey Investors
Michigan Economic Development CorporationStarboard Value
2025-08-15Post Ipo Debt· $4B
2025-07-17Grant· $1.5M
2019-11-25Post Ipo Equity
Leadership Team
Recent News
2026-01-25
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