Traktion Partners · 12 hours ago
Account Supervisor
Traktion Partners, LLC is a healthcare-focused firm that collaborates with healthcare organizations to enhance their growth strategies. The Account Supervisor is responsible for managing and growing client relationships while contributing to new business development, ensuring high-quality execution and client satisfaction.
Responsibilities
Own and manage a portfolio of healthcare client accounts, serving as the primary point of contact, and helping them be more efficient so they can better serve patients
Build strong, trusted relationships with client stakeholders, including director-level and executive leaders, with occasional travel to build those relationships face-to-face
Lead regular client meetings, performance reviews, and strategic discussions
Identify upsell and cross-sell opportunities that align with client goals and business needs, while partnering with internal teams to ensure high-quality execution and client satisfaction
Support business efforts by identifying growth opportunities within existing accounts
Assist in sourcing, pitching, and onboarding new clients
Participate in discovery calls and contribute to proposal development when needed
Represent Traktion professionally in sales conversations and at industry conferences
Qualification
Required
5–7 years of experience in digital marketing, agency, or account management roles
Experience and comfort working in a digital environment, with paid media experience strongly preferred
Strong background managing client relationships and growing accounts over time
Excellent communication and interpersonal skills, with the ability to build trust quickly
Comfort participating in business development conversations and representing the company externally
Willingness to attend industry conferences on behalf of Traktion (limited travel)
Preferred
Experience in healthcare, healthtech, or related industries
Prior agency experience managing multiple accounts
Atlanta-based candidates preferred, though the role is fully remote
Benefits
Fully remote work environment
Unlimited PTO