Workforce Management Analyst jobs in United States
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Quest Financial · 8 hours ago

Workforce Management Analyst

positionUnited States
timeContract
remoteRemote
seniorityMid Level
money$48/hr - $60/hr

Quest Financial is seeking a Workforce Management Analyst to join their team for a contract role. The candidate will be responsible for workforce planning, capacity modeling, and building end-to-end models to optimize staffing needs and ensure service level adherence.

AccountingFinancial ServicesHuman ResourcesLegal
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Growth Opportunities

Responsibilities

Workforce planning & capacity modeling
Compare FTE headcount vs. hours worked vs. demand
Model staffing needs against volume forecasts
Use of Power BI (advanced)
Build end-to-end models (data ingestion → transformation → visualization)
DAX measures for utilization, productivity, SLA adherence, overtime, etc
Demand-based scheduling
Modeled peak vs. dip periods
Scenario planning (“What happens if volume increases 15%?”)
SLA-driven prioritization
Layer SLAs into staffing models
Tie service levels to cost and labor mix
Used models to influence hiring, redeployment, or cost controls

Qualification

Power BIWorkforce planningCapacity modelingSQLAdvanced ExcelBachelor's Degree

Required

Power BI (required)
Excel (advanced modeling, not just pivots)
Bachelor's Degree

Preferred

SQL (strongly preferred)
Experience integrating: Time & attendance data
Volume/forecast data

Company

Quest Financial

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Quest Financial is a recruitment and staffing firm specializing in administrative, legal, human resources, finance, and accounting services.
dateFounded in 2001
location
Atlanta, Georgia, USA
people-size51-200 employees
web-link
https://www.questfinancial.net/

Funding

Current Stage
Growth Stage

Leadership Team

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Mike Monahan
Managing Partner
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Company data provided by crunchbase