KTek Resourcing · 3 hours ago
Information Technology Operations Specialist
Atlanta, GA
Contract
Onsite
Mid Level
$35/hr - $40/hrKTek Resourcing is seeking an Information Technology Operations Specialist. The role requires expertise in ITIL and ITSM, focusing on leveraging ITSM tools and processes to enhance service operations.
Health CareHuman ResourcesMedicalStaffing Agency
Hiring Manager
Ayush S.
Responsibilities
Strong experience with the ITIL framework, processes, and techniques, including Incident, Change, Problem Management, Continual Service Improvement, and Service Operations
Proficient in leveraging the full suite of ITSM modules/tools and using data-driven insights to monitor performance and outcomes
Familiarity with Agile/Scrum methodologies is a plus
Qualification
Required
Project coordination experience
ITIL knowledge
Work experience in ServiceNow
Clear understanding of L1 and L2 IT support
Basic Excel skills
Basic PowerPoint skills
ITIL certification
Preferred
PMP or equivalent certification
Familiarity with Agile/Scrum methodologies
Company
KTek Resourcing
KTek Resourcing is a staffing and recruiting company specializing in healthcare, oil, and gas human resources staffing solutions.
Founded in 2006
201-500 employees
H1B Sponsorship
KTek Resourcing has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (2)
2023 (1)
2021 (1)
Funding
Current Stage
Growth StageLeadership Team
K
Kshitij Kukreja
Chief Executive Officer
E
Esha Kukreja
President and Co-founder
Recent News
Company data provided by crunchbase