Westfalia Technologies, Inc. · 8 hours ago
Business Analyst
York, PA
Full-time
Onsite
Mid LevelWestfalia Technologies, Inc. is looking to hire a Business Analyst to join their talented software team. The Business Analyst will play a critical role in translating customer needs into functional software for warehouse operations, requiring extensive interaction with customers and collaboration with internal teams.
LogisticsSupply Chain ManagementWarehouse Automation
Hiring Manager
Liv McHugh, SHRM-CP
Responsibilities
Lead customer requirement-gathering sessions, ask clarifying questions, and proactively surface risks, gaps, and tradeoffs
Ensure all SOWs and functional specifications are complete, reviewed, approved, and closed out according to process
Actively track open items and follow through until resolution
Hold stakeholders accountable to agreed-upon decisions and timelines
Escalate issues early when commitments or scope are at risk
Develop detailed functional specifications and generate comprehensive Scope of Work (SOW) documents for both minor adjustments and major software overhauls
Facilitate seamless collaboration and communication across project managers, developers, testers, customers, Sales, and Apps Engineering teams to ensure alignment with functional specifications throughout the project lifecycle
Actively participate in QA and UAT by validating expected behavior, reproducing issues, and confirming resolution
Lead training sessions for SOWs for end-users during User Acceptance Testing (UAT) and post-deployment, ensuring a smooth transition and solid understanding of the new functionalities
Coordinate the planning and scheduling of software deployments, and oversee the financial documentation for milestone invoicing to ensure timely and efficient project delivery
Qualification
Required
Demonstrated ability to take initiative, lead discussions, and advocate for customers and internal teams
Strong organizational skills with proven follow-through on commitments
Ability to listen, take detailed notes, retain information, and apply feedback
Proven ability to manage multiple projects simultaneously while maintaining sharp attention to detail
Eagerness to learn and embrace new challenges, fostering a culture of knowledge sharing and continuous learning
Bachelor's degree in Business Administration, Computer Science, Information Technology, or a related field
Prior experience in a role that requires requirements documentation, process definition, or software-related analysis
Exposure to software development, IT systems, or prior programming experience
Fluency in English is required
Preferred
Experience in warehouse management and automation software is desirable
Bilingual abilities in Spanish are considered an asset
Company
Westfalia Technologies, Inc.
Westfalia Technologies is a logistics company that provides designing, manufacturing, and installing solutions.
Founded in 1992
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Dan Labell
Owner
Recent News
2025-05-06
2025-05-06
Company data provided by crunchbase