NEOGOV · 1 day ago
EMPLOYMENT SPECIALIST - PART-TIME
Human Services, LA
Full-time, Part-time
Onsite
Entry, Mid Level
$17.37/hr - $24.56/hr
2+ years expNEOGOV is seeking an Employment Specialist to support their Human Services department. The role involves identifying resources for clients, tracking their progress, and providing direct services while ensuring adherence to policies and regulations.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Assesses client needs; researches, evaluates, and recommends appropriate resources; and provides direct services to clients as needed
Receives and reviews social service applications for completeness and eligibility; transfers cases to appropriate individuals; monitors case and client information
Gathers and validates personal and financial information; maintains client confidentiality and compliance with applicable laws and regulations; determines program eligibility; processes changes to client status
Responds to a variety of inquiries from clients and Parish departments; provides referrals to clients as necessary
Tracks client progress and ensures services adhere to policies, rules, and regulations
Prepares, maintains, updates, and compiles a variety of operational and statistical data, records, reports, and files
May prioritize and assign work to lower level staff; monitor the performance of lower level staff; train staff on work methods and procedures; and develop training sessions
Job Specific: Provide guidance and information to clients utilizing Parish services
Performs other duties of a similar nature or level
Qualification
Required
Associate's Degree; or, High School Diploma or General Education Degree (G.E.D.) and two years clerical or case manager experience; or, five years related experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above
Valid Driver's License as per State law or requirement
Case management techniques
Applicable Federal, State, and local laws, rules, and regulations
Applicable legal documents
Customer service principles
Recordkeeping principles
Client confidentiality principles
Computers and related software applications
Assessing cases and clients
Providing customer service
Reading and interpreting legal documents
Applying applicable Federal, State, and local laws, rules, and regulations
Preparing reports and maintaining records
Conducting research
Maintaining confidentiality
Using a computer and related software applications
Prioritizing and assigning work
Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to give and receive work direction
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
The Carlyle Group,Warburg PincusWarburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase