Pivotal Partners · 10 hours ago
Founding Solutions Architect
Pivotal Partners is a rapidly scaling AI DevOps platform backed by a16z and YC. The Founding Post-Sales Solutions Architect will be responsible for the technical success and long-term adoption of enterprise customers, working closely with cross-functional teams to ensure value realization and scaling of usage.
Responsibilities
Own the technical relationship for a portfolio of enterprise customers post-sale
Lead architecture reviews, implementations, and technical onboarding
Act as a trusted advisor to senior engineers, architects, and executives
Drive deep product adoption across teams and use cases
Identify expansion opportunities through usage, workflows, and new capabilities
Translate customer feedback into actionable product and engineering insights
Help define and scale post-sales technical best practices as the function grows
Qualification
Required
Experience in a post-sales, customer-facing technical role (Solutions Architect, Forward-Deployed Engineer, Technical CS, or similar)
Strong ability to communicate complex technical concepts to both technical and non-technical stakeholders
Solid understanding of web fundamentals (HTML, CSS, JavaScript) and Git
Comfortable with APIs, developer workflows, and modern DevOps tooling
Experience with developer platforms, API products, or AI/ML-powered workflows
Thrives in early-stage, fast-moving environments with limited structure
Company
Pivotal Partners
We are a leading search firm specialising in building high-performing Go-To-Market (GTM), Technical, and Customer Success teams for emerging disruptors in the software industry.
Funding
Current Stage
Early StageCompany data provided by crunchbase