Legal Services NYC · 7 hours ago
Receptionist
Queens Legal Services
Full-time
Onsite
New Grad, Entry Level
$60K/yr - $105K/yrLegal Services NYC (LSNYC) fights poverty and seeks racial, social and economic justice for low-income New Yorkers. They are seeking a full-time receptionist to welcome clients, manage phone inquiries, and assist with office operations.
Law EnforcementLegalProfessional Services
Responsibilities
Welcoming prospective clients and visitors to the office and directing them to the appropriate case handler or external resource
Answering the phones, including responding to inquiries regarding our services and directing calls and taking messages, sorting and distributing the mail
Maintaining up-to-date knowledge of our office priorities and intake procedures
Assessing whether prospective clients can be assisted by our office and giving information about how to access our services and/or those provided by other organizations
Performing preliminary intake or screening interviews, including preparation of appropriate forms, which may require occasional typing
Occasional filing
Duplicating, collating, and distributing materials
Translating for Limited English Proficiency callers and visitors or using telephone translation services as needed; and
Other tasks as assigned are consistent with the collective bargaining agreement
Qualification
Required
Experience and comfortability working with the public
Strong communication and organizational skills
Demonstrated ability to maintain a calm, helpful demeanor in a sometimes stressful and fast-paced environment
A positive attitude and collegiality
A high standard of professionalism
Confidence in making decisions and de-escalating situations
Proficiency in Microsoft Office and the ability to learn and adapt to new technologies
Preferred
Proficiency in a second language is highly preferred
Benefits
Competitive salary and benefits in accordance with the Legal Services NYC Collective Bargaining Agreement
Company
Legal Services NYC
Legal Services NYC is a legal service company.
Founded in 1968
501-1000 employees
Funding
Current Stage
Late StageLeadership Team
Greg Klemm
Chief Financial Officer
Jack Lever
Chief Financial Officer
Recent News
2024-05-16
Company data provided by crunchbase