OnviSource · 3 hours ago
AI and SaaS B2B Sales Representative
United States
Full-time
Remote
Senior Level
$60K/yr - $80K/yr
5+ years expOnviSource is a globally recognized innovator in contact center AI and automation solutions, delivering Agentic AI that blends human expertise with intelligent automation. The B2B Sales Representative is responsible for the full cycle sales process, including outreach campaigns, lead generation, and account management to drive growth in targeted contact center markets across North America.
Financial ServicesInformation TechnologyInternetSoftware
Hiring Manager
Teraysa Navarro
Responsibilities
Rapidly and urgently learning OnviSource’s solutions, value propositions, target markets, internal processes, and tools. The candidate is expected to begin the sales process after a one-week period of systematic, effective training by OnviSource
Work closely with marketing and sales engineering to successfully close sales opportunities
Directly contributing to the preparation of effective sales campaigns, followed by conducting daily and high-quality outbound cold calls, emails, and social engagements to create qualified appointment meetings with target prospects while meeting weekly and monthly appointment targets
Manage the sales activity process from the initial appointment to sales closure, systematically, urgently, and effectively. The process will include well-presented introductions, C-level relationship-building, impactful product presentations and demonstrations, winning proposal development, and successful sales closures, while ensuring that the sales pipeline at any given time is at least 3X the quarterly quota
Manage and nurture closed accounts to retain customers, build customer satisfaction and loyalty, and generate additional revenues
Directly responsible for a) target analysis and sales planning, b) systematically planning, executing, updating, and managing sales opportunities in the company’s Salesforce.com CMR, c) providing to management with clear, truthful, and timely reports, d) strict adherence to the company’s policies, procedures, and ethics, and e) assuming the accountability for customer satisfaction and maintaining company’s positive reputation
Qualification
Required
Minimum 3-4 years of employment with each past employer
Minimum 5 years of recent and direct experience as a B2B sales professional, selling contact center AI, analytics, and automation solutions delivered as SaaS
Proven track record and demonstrated ability for managing the full sales cycle, including cold calling, qualified appointment setting, successfully closing sales opportunities, and productive account management
Excellent verbal and written communication skills with a consultative, confident, and empathetic sales style and approach
High level of business ethics, professionalism, respectful and cordial mannerism, and personal integrity, fully compliant with OnviSource's core values
Self-starter, hard-working, providing any amount of work required to get the job done, augmented with a hunter mentality, committed to success, and exceeding performance expectations
Open to feedback and effectively combining OnviSource's sales guidelines with past experiences, continuous learning and improvement; thriving in the dynamic and challenging environment of OnviSource with its high-level of expectations and performance
Familiarity with CRM platforms (Salesforce), ZoomInfo, LinkedIn, ABM, and digital communication tools
Experience in selling AI or automation solutions as SaaS for contact centers, solution-based and consultative selling, value propositioning and ROI presentations, discovery of problems, root causes, and impacts, determining the winning solutions, and understanding key drivers in customer experience (CX) and workforce optimization
Bachelor's degree in Business, Marketing, or related field from an accredited institution
Company
OnviSource
OnviSource enables companies to cost-effectively optimize, automate and unify their customer interactions and business transactions.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ray Naeini
CEO, Chairman
Recent News
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