Schneider Electric · 1 day ago
Senior Manager, Crisis Communications
Washington, DC
Full-time
Hybrid
Senior Level, Lead/Staff
8+ years expSchneider Electric is a global leader in sustainability and innovation, and they are seeking a Senior Manager for Crisis Communications. This role is responsible for advancing the company's crisis communications capability, coordinating responses during crises, and ensuring effective communication across various stakeholders.
ElectronicsEnergyEnergy ManagementInformation TechnologyRenewable Energy
Responsibilities
Lead the day‑to‑day execution of the company’s global crisis communications capability, ensuring operational readiness and consistent response standards across markets
Manage and continuously enhance crisis monitoring, escalation, and rapid‑response processes to ensure emerging issues are identified quickly and evaluated accurately
Serve as a core member of active crisis response teams, coordinating communications activity across corporate, regional, and functional stakeholders
Ensure tight alignment with Legal, Security, HR, Government Affairs, Operations, and business leadership during high‑pressure situations
Prepare statements, Q&As, holding lines, internal guidance, and leadership materials that reflect real‑time risk, reputational considerations, and business impacts
Lead post‑incident assessments, capturing lessons learned and driving continuous improvement in process, tools, readiness, and execution
Design and lead crisis preparedness activities, including tabletops, simulations, playbook refreshes, and training programs for communications teams and designated leaders
Ensure readiness routines evolve in line with emerging risks, business changes, and learnings from past events
Partner with regional and functional communications leads to strengthen crisis capability and confidence at the local level while maintaining global standards
Oversee the crisis monitoring ecosystem, including vendor management, internal reports, alerting mechanisms, and escalation pathways
Distill monitoring outputs into actionable insight, helping leadership understand severity, trajectory, and potential reputational impact
Apply judgment to determine when to escalate issues and recommend appropriate response paths
Build strong working relationships with Legal, Security, HR, Government Affairs, Risk, Sustainability, and business units
Ensure crisis communications considerations are integrated into broader enterprise incident-management structures
Help teams balance speed, accuracy, transparency, and reputational protection during fast-moving situations
Track crisis response performance using clear KPIs (speed, clarity, consistency, external sentiment)
Contribute to readiness reporting and insight generation for senior leadership
Identify opportunities to enhance tools, protocols, training, or coordination models that strengthen overall crisis capability
Qualification
Required
Bachelor's degree in communications, Journalism, Public Relations, Public Affairs/Policy, or a related field
8–12 years of experience in corporate communications, public relations, issues management, or high‑risk communications environments, with deep exposure to crisis communications
Demonstrated experience leading day‑to‑day crisis monitoring, escalation, response coordination, and post‑incident reviews in a complex or matrixed organization
Proven ability to operate as a central coordinating lead during high-pressure situations, aligning diverse stakeholders toward a unified response
Experience developing and maintaining crisis playbooks, tabletop exercises, and training programs
Strong judgment, with the ability to assess risk and provide clear recommendations with incomplete information
Exceptional written and verbal communication skills; able to translate complex, sensitive situations into precise guidance
Highly organized, detail‑oriented, and able to move with speed and clarity under pressure
Comfort operating in ambiguity, with a calm, steady presence during crises
Preferred
Experience working in global or highly regulated environments strongly preferred
Familiarity with crisis communication platforms, media monitoring tools, and analytics dashboards
Benefits
Competitive salary & Bonus Scheme
28 Days Annual Leave + Public Holidays
Holiday Buy & Sell programme
Pension Scheme
Employee Share Ownership Programme
Various Health & Wellbeing Support Options
Gym Flex
Open Talent Market (internal mobility opportunities + access to mentors & projects globally)
Shopping & Dining Discounts
Learning Portal and much more
Company
Schneider Electric
Schneider Electric specializes in the digital transformation of energy management and automation.
10001+ employees
H1B Sponsorship
Schneider Electric has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (150)
2024 (103)
2023 (108)
2022 (98)
2021 (115)
2020 (109)
Funding
Current Stage
Public CompanyTotal Funding
$4.07BKey Investors
California State Water Resources Control BoardIdinvest Partners
2025-08-26Post Ipo Debt· $4.07B
2018-04-05Grant· $1.6M
2004-12-03Series Unknown
Leadership Team
Deepak Sharma
President - Greater India zone, MD & CEO - Schneider Electric India Pvt. Ltd
Jai Sharma
CFO Greater India Zone
Recent News
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