Gotham Technology Group · 18 hours ago
Unified Communications Engineer
NYC Metro Area
Contract
Onsite
Senior Level
$40/hr - $50/hr
5+ years expGotham Technology Group is seeking a hands-on Senior Real-Time Collaboration Engineer to support enterprise telephony and video conferencing solutions. The ideal candidate will have deep expertise in Telephony and Cisco UC, and will be responsible for project delivery and technical troubleshooting in a fast-paced environment.
Information ServicesInformation Technology
Hiring Manager
Colleen Shea
Responsibilities
Implement, and support deployments; Cisco UC (CUCM), WebEx, Zoom, and other SIP-based applications
Configure and support video conferencing systems
Provide hands-on support for telephony, conferencing, and networking infrastructure, including troubleshooting and root cause analysis
Ensure high availability and uptime for all collaboration systems
Act as final escalation point for collaboration-related issues from Service Desk
Qualification
Required
5+ years supporting enterprise telephony, conferencing, and collaboration in mission-critical environments
Knowledge of Cisco UC (CUCM), WebEx, Zoom, and video conferencing systems
Solid foundation in telephony concepts, dial plans, VoIP, PBX, and QoS
Working knowledge of real-time collaboration protocols: SIP, H.323, MGCP, SCCP, H.264, H.265, WebRTC, E.164+
General networking knowledge (routing, switching, SIP trunks, Expressway)
Familiarity with Windows and Linux OS administration
Excellent problem-solving, communication, and documentation skills
Preferred
Basic scripting/automation experience a plus
Company
Gotham Technology Group
Gotham Technology Group is a provider of guidance and direction to IT professionals.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Ira Silverman
CEO
Recent News
2023-12-28
Company data provided by crunchbase