Eagleview · 11 hours ago
Customer Project Manager
Rochester, NY
Full-time
Onsite
Entry, Mid Level
1+ years expEagleview, the leader in aerial imagery, is hiring a Customer Project Manager in the Operations PMO. The role involves supervising projects from planning through delivery, ensuring effective communication among project members to meet customer expectations regarding timing and quality.
Computer Software
Responsibilities
Supervise the flow of information to internal and external customers, including, but not limited to, contract details, deliverables, project status, project history, timelines, and image quality
Organize and track tasks within the projects to meet project deadlines
Independently identify risks and propose solutions to project-related issues
Provide clear and frequent communication and updates both internally and externally to drive a positive project outcome
Evolve and maintain a consultative relationship with clients
Coordinate project details, expectations, and issues internally with Sales, Contracts, Processing, and Production departments
Track project status and communicate that status internally and externally
Supervise environmental alerts as they pertain to quality control
Support Program Managers’ overall reporting by providing project-level detail and status
Engage in strategic discussions to cultivate creative solutions to unique customer requests
Work with Flight Operations and Sales to establish project viability as it relates to airspace, elevation constraints, and efficiency
Provide technical support to other departments
DRP rotating team coverage weeknights and weekends as assigned
DRP customer PM duties if assigned a DRP event to manage based on the impacted customer, timing, or geography
Coordinating with Raptor Program General Manager on Business Development and revenue opportunities as assigned
Other duties as assigned
Qualification
Required
Project Management Certificate or PMP Certification
Bachelor's degree in Business, Communications, Imaging Science, or another related field
1 - 2 years project management, GIS, or another related work experience
Preferred
MS Office proficiency
Project Management Software - Cloud Coach
Previous Geospatial experience
Trustworthy and an excellent team player- provide mentorship to less experienced department members, shares tips/skills to help the department work more efficiently and promotes a supportive environment for all colleagues
Demonstrates flexibility and adaptability- ability to switch gears when priorities and workloads change in a dynamic work environment
Resourceful- ability to quickly learn new applications such as ArcGIS (i.e., ESRI's ArcMap), database programs, and Salesforce.com
Demonstrates a strong work ethic- acts as an owner, takes on challenges willingly and helps others without question
Excellent organizational and planning skills- ability to keep accurate detailed records and communicate project needs in a timely manner
Ability to work efficiently and respond quickly to internal and external inquiries
Completes work in a timely fashion, takes on challenges willingly, and helps others without question
Punctuality and willingness to work until the task is completed
Possess robust knowledge of technology
Experience with creating and enforcing schedules
Company
Eagleview
Eagleview is a leading provider of aerial imagery, property insights and software that transforms the way people work.
1001-5000 employees
H1B Sponsorship
Eagleview has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (5)
2020 (2)
Funding
Current Stage
Late StageLeadership Team
Piers Dormeyer
Chief Executive Officer
Garrett Hemann
CTO, Government
Company data provided by crunchbase