PNC · 5 hours ago
Operations Consultant
Gest Street Cincinnati (OH939)
Full-time
Onsite
Mid, Senior Level
$65K/yr - $115K/yr
5+ years expPNC is a financial services company that values its people as its greatest asset. The Operations Consultant will lead cross-functional initiatives to enhance operational rigor and technology integration within Equipment Finance, focusing on process improvements and stakeholder management.
BankingFinanceFinancial Services
No H1B
Responsibilities
Leads critical operational support and/or implementation of complex services, processes, capabilities or initiatives within an operational unit, and oversees performance and risk indicators
Establishes process performance measurements and oversees business impact. May implement critical business support services. Communicates performance statistics to internal stakeholders and senior management
Promotes the production workflow and oversees escalated process issues. Independently identifies and manages the resolution of exceptions and serves as a point of escalation. May coach operations process managers and team members
Determines and/or drives change and improvement efforts in production and/or processes. May develop and oversee policy change and/or improvement. Ensures understanding, acceptance and support for business support services, methods, capabilities or initiatives through collaboration with executives, business partners and team members
Ensures the business adheres to policies, procedures and regulatory standards. Independently resolves compliance issues and drives risk mitigation activities
Qualification
Required
A strong understanding of the PNC/C&IB risk environment is required
Equipment Finance expertise preferred
General commercial lending knowledge expected
Leads critical operational support and/or implementation of complex services, processes, capabilities or initiatives within an operational unit, and oversees performance and risk indicators
Establishes process performance measurements and oversees business impact
Communicates performance statistics to internal stakeholders and senior management
Promotes the production workflow and oversees escalated process issues
Independently identifies and manages the resolution of exceptions and serves as a point of escalation
Determines and/or drives change and improvement efforts in production and/or processes
Ensures understanding, acceptance and support for business support services, methods, capabilities or initiatives through collaboration with executives, business partners and team members
Ensures the business adheres to policies, procedures and regulatory standards
Independently resolves compliance issues and drives risk mitigation activities
Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions
Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities
Preferred
Accountability
Customer Solutions
Ensure Compliance
Personal Initiative
Process Improvements
Results-Oriented
Risk Mitigation Strategies
Standard Operating Procedure (SOP)
Accuracy and Attention to Detail
Business Process Design
Consulting
Decision Making and Critical Thinking
Effective Communications
Managing Multiple Priorities
Operational Functions
Problem Solving
Process Management
Products and Services
Standard Operating Procedures
Benefits
Medical/prescription drug coverage (with a Health Savings Account feature)
Dental and vision options
Employee and spouse/child life insurance
Short and long-term disability protection
401(k) with PNC match
Pension and stock purchase plans
Dependent care reimbursement account
Back-up child/elder care
Adoption, surrogacy, and doula reimbursement
Educational assistance, including select programs fully paid
A robust wellness program with financial incentives
Maternity and/or parental leave
Up to 11 paid holidays each year
9 occasional absence days each year, unless otherwise required by law
Between 15 to 25 vacation days each year, depending on career level and years of service
Company
PNC
PNC is a financial service company providing bank deposits products and services to its community.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
unknown1975-11-17IPO
Leadership Team
Keith Hayes
SVP, PNC Aviation Finance
M
Michael Gaber
Senior Vice President - Originations
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