Freeman Health System · 1 hour ago
PROJECT MANAGER - NON-CLINICAL OPERATIONS
Freeman Hospital West
Full-time
Onsite
Senior Level
7+ years expFreeman Health System is dedicated to improving community health through innovative healthcare solutions, and they are seeking a Non-Clinical Operations Project Manager. This role involves supporting various non-clinical operations and transformation initiatives, focusing on enterprise support services and ensuring operational performance improvement.
Health CareHospitalMedical
Responsibilities
Serve as an embedded project management resource across multiple non-clinical and support services initiatives
Support implementation teams for enterprise initiatives, acquisitions, system implementations, and operational changes impacting EVS, Food & Nutrition, Supply Chain, Health Essentials/DME, and related services
Translate operational assessments and recommendations into executable implementation plans, timelines, and milestones
Validate assumptions and recommendations using Freeman operational data, service-level metrics, and frontline input
Ensure initiatives align with enterprise efficiency, quality, safety, and cost stewardship objectives
Support future-state workflows, staffing models, vendor strategies, and service delivery models for support services
Partner with Support Services leadership, Facilities, Finance, IT, and Performance Improvement teams to support implementation readiness
Identify execution risks, workforce impacts, vendor dependencies, and change management considerations; support mitigation planning
Support go-live planning, operational transitions, and early stabilization following implementations
Track baseline performance, improvement targets, and initiative-level KPIs related to cost, productivity, service quality, safety, and customer experience
Maintain dashboards, workplans, and executive reporting for non-clinical operations initiatives
Act as a coordination point between support services leaders, consultants, vendors, and enterprise operational teams
Prepare executive and governance updates, decision-support materials, and implementation status reporting
Qualification
Required
Bachelor's degree in Business, Healthcare Administration, Supply Chain, Operations Management, or related field
7+ years of experience in healthcare operations, support services, supply chain, facilities-adjacent operations, or project management
Experience supporting enterprise operational improvement or integration initiatives
Strong understanding of non-clinical hospital operations, vendor management, and operational performance metrics
Proven ability to operate effectively in matrixed, multidisciplinary healthcare environments
Company
Freeman Health System
Freeman Health System provides top-notch services dozens of locations.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Paula Baker
:President & CEO
Carlos Haley
VP - Chief Compliance Officer
Recent News
Springfield Business Journal
2025-01-16
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