Outside In · 9 hours ago
ROSE Program Manager
Main Building - Portland, OR 97205
Full-time
Onsite
Mid, Senior Level
$67K/yr - $74K/yr
3+ years expOutside In is dedicated to providing support and services for homeless youth, and they are seeking a ROSE Program Manager to assist with the coordination and service provision of the ROSE program. This role involves providing leadership for the development of peer-delivered services and supporting the integration of recovery-oriented services within the Homeless Youth Continuum.
Health CareMedicalMental HealthNon ProfitPharmaceutical
Responsibilities
Provide supervision to ROSE staff
Elevate and empower peer staff:
Provide individual and group supervision specific to the peer support lens, to direct reports
Provide staff coaching and support (“clinical supervision”) to Peer Support Specialists within Outside In and Peer Mentors employed by ROSE partner agencies
Provide staff substance use education training
Provide training and orientation to Outside In and ROSE staff on various topics
Serve as the agency lead to ensure timely state credentialing of Peer staff
Engage in ongoing learning about the peer movement to inform the implementation of best practices within Outside In
Establish and maintain effective connections with peer service providers
Participate in strategic planning in the expansion of training, coaching and utilization of Peer staff within Outside In and with partner agencies and organizations
Support supervisors of peer staff to effectively coach and develop peer staff
Support the development of career ladders for peer staff
Evaluate and support updates of organizational policies that support a peer practice lens
Participate in HYC’s TIC Supervisors group to support effective utilization of ROSE peers within the HYC
Lead ROSE Peer Mentor hiring, orienting, and training processes
Facilitate and ensure effective communication across all HYC partners and beyond
Support engagement, cohesion, and coordination of all partners in the cross-agency ROSE project
Create, coordinate, and communicate Peer Mentors’ schedule
Schedule ROSE Peers within the HYC to ensure coverage of priority peer shifts
Work with Peer Mentors and available resources to establish a schedule of regular clean and sober recreational activities both on-site and off-site
Establish a presence in areas where homeless youth engage, including Safety Service locations, to build rapport with youth and provide information on services, programs and groups available
Provide Peer Mentors with a range of experiences and exposures to partner agencies
Schedule and ensure facilitation of all ROSE trainings, meetings, and retreats
Facilitate ROSE Specialists’ meetings. As part of this meeting support and validate ROSE peers within the HYC
Facilitate review and update of ROSE Partner agreements and systems, including the Peer Mentor manual
Oversee ROSE budget and at least part of the M110 budget for Outside In
Participate in Agency Wide Substance Use planning and programming
Work with program staff from Homeless Youth Continuum Agencies (HYC), including Peer Mentors, to be visible in the community and amongst the youth who are accessing services
Provide substance use screenings
Provide recovery engagement and support services
Provide counseling
Provide group recovery support services
Participate in crisis planning and crisis intervention, which may include afterhours work
Provide recovery navigation services
Provide relapse prevention supports
Provide client assistance as needed and within project and agency policies and procedures
Ensure timely, thorough documentation of project services and outcomes
Qualification
Required
Thorough knowledge and understanding of adolescent development, boundaries and ethics, suicide intervention, behavioral health first aid, stages of change theory, and motivational interviewing
Strong organizational skills, attention to detail, and focus on data collection
Ability to work with a variety of clients with presentations of behavioral health, substance use, and co-occurring issues
Ability to work and interact effectively with different types of people
Ability to provide services consistent with the Homeless Youth Continuum's Youth Worker Core Competencies
Good communication and conflict resolution skills
Ability to work both independently and as a member of a team
Ability to support agency goals and the operational functioning of the ROSE Program, Youth Department and, as applicable, the Behavioral Health Department
Ability to complete all required documentation and information input in a professional, thorough, and timely manner
Commitment to continual learning and quality performance
Ability to maintain professional boundaries and performance at all times
Ability to navigate technologies used in this position including Credible Behavioral Health Electronic Health Record, MS Office Applications, and Windows Server
Credential in chemical dependency (CADC or MAC) or other credential in a behavioral health or substance use disorders treatment field
Three years' experience in substance use disorders and/or co-occurring counseling
Experience as a supervisor, including demonstrated competency in leadership, wellness, oversight an evaluation of services, staff development, and ability to implement policies and procedures
Preferred
Peer support specialist training completed
Experience supervising peer staff
Experience providing co-occurring disorders treatment / counseling
Experience with relevant treatment models including but not limited to motivational interviewing, and integrated dual diagnosis treatment
Spanish/English bilingual fluency preferred
Valid drivers' license with ability to be insured to drive participants in an agency vehicle or car share vehicle
Company
Outside In
Outside In provides medical, mental health, and substance use services for young adults.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
A
Arnold Goldberg
Founder
C
Charles Spray
Founder
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