USC · 9 hours ago
Academic Program Administrator – Career and Professional Development, DHBB
Los Angeles, CA
Full-time
Onsite
Mid Level
$76K/yr - $79K/yr
4+ years expThe University of Southern California (USC) is a world-class research university located in downtown L.A. They are seeking an Academic Program Administrator to support the management of graduate programs in Healthcare and Biopharmaceutical Business. The role involves developing career resources, managing internship programs, and providing administrative support for student and alumni engagement.
E-CommerceFashionInternetRetail
Responsibilities
Work with the Associate Director on development of content and resources related to career and professional development for workshops for students and alumni
Develop dedicated and competitive internship programs with employers and logistical coordination
Establish and host industry specific information sessions, career and internship fair(s) for programs
Provide administrative support internships and Enterprise Team Projects (ETPs)
Strong and demonstrated ability to work in a team
Grow and maintain alumni and employer databases and integrate with engagement platforms
Administer alumni and internship surveys to organize data for program reviews, school and accreditation requirements
Track internship, OPT and CPT positions secured by students/alumni for reporting and marketing purposes
Liaison with USC and SoPPS infrastructure to create engagement opportunities for alumni
Utilize databases to manage and monitor student, alumni and other program data
Supports program and faculty with the administration of selected courses and serves as a key point- of-contact for student communications and disseminates course-related information, including occasional night and weekend requirements
Manages day-to-day academic program activities including scheduling of classes and organizing classrooms to accommodate program needs
Qualitative and quantitative data analysis to synthesize information and extract key insights regarding student outcomes and program efficacy
Resolves problems and questions referred by program students, faculty, and staff
Qualification
Required
Bachelor's degree
4 years of experience in a related position
Experience managing learning programs for adults
Proven ability to build and maintain positive relationships with stakeholders
Demonstrated experience in management/leadership roles, building and maintaining relationships with domestic and international stakeholders
Outstanding interpersonal, oral, and written communication skills, with exemplary attention to detail
Experience in higher education and/or high-touch customer service with a variety of stakeholders, internal and external
Proven ability to plan, implement, and coordinate program logistics
Demonstrated database/data entry experience
Proven project management and problem-solving skills, able to handle multiple timelines, changing priorities, and fluctuating workloads
Preferred
Master's degree preferred
MS/MA in Human Resources, Student Development in Higher Education, Postsecondary Administration and Student Affairs, Professional Science Master's in Biotechnology or similar highly preferred
2-5 years of experience in career development services and support internal/external in academia or talent acquisition, preferably in healthcare or the biopharmaceutical industry
2+ years of employer relations and engagement experience with hiring managers
Broad experience working with students, training, educational development, and guidance on both a domestic and global basis
Strong project management and new process development and implementation within an academic setting
Previous experience supporting academic programs including faculty and LMS support highly desirable
Experience and comfort with post-graduate education counseling and the experience to work independently and provide well designed and executed activities to support and expand the goals of the educational program
Experience with Brightspace, Zoom, Workday, Office 365, Qualtrics, Google Drive, Box, Constant Contact, Canva, LinkedIn
Exceptional internal and external customer service skills for relationship development
Employer relations management and/or career services/professional development
Experience with contracts
Excellent communication (written and oral) skills
Ability to prioritize and multitask
High attention to detail
Highly organized and efficient
Company
USC
USC is the UK's leading multi-branded high-street fashion retailer.
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2013-02-28Acquired
Leadership Team
A
Angus Morrison
Co-Founder
David Douglas
Founder
Recent News
2025-10-09
Company data provided by crunchbase