American Federation of Musicians & Employers’ Pension Fund · 17 hours ago
Profile Analyst
New York, NY
Full-time
Onsite
Entry Level
$40K/yr - $45K/yr
2+ years expAmerican Federation of Musicians & Employers’ Pension Fund is seeking a Profile Analyst to maintain Participant Profile Screens and ensure data accuracy. The role involves managing correspondence, researching data inconsistencies, and providing customer service support.
FinanceFinancial ServicesRetirement
Responsibilities
Image correspondence into Fund database for processing
Keep a daily log of all faxes, Certified mail, Priority mail, Express mail and hand deliveries
Research all mail returned to the Fund using various sources such as AFM website or Accurint
Input Beneficiary Information on Participant’s Profile Screen
Copy/Scan incomplete information from periodicals. Research in AFM website and Accurint in order to complete data input into Pension System
Customer service - respond to telephone calls
View, add and modify Participant’s Profile Screen
Process corrections of Annual Covered Earnings Reports. Corrections may include social security numbers, last name, first name, middle name, and date of birth
Identify and analyze data that needs to be corrected
Research Reports from Managers and find new Participant information to update
Conduct research on possible new deaths found with 3rd party vendor
Other duties as assigned
Qualification
Required
High School Graduate required
2+ years of working experience in an administrative, customer service or other related position
Detailed-oriented
Ability to analyze and evaluate statistical data
Computer skills in Microsoft Office Suite/O365, PDF applications
Ability to exercise sound judgment and make decisions in a manner consistent with the essential job functions
Ability to perform multiple tasks and prioritize accordingly
Excellent customer service skills
Written and verbal communications skills
Preferred
Associates degree preferred
Company
American Federation of Musicians & Employers’ Pension Fund
The American Federation of Musicians and Employers' Pension Fund ("AFM-EPF") was established for the exclusive purpose of providing certain pension and related benefits to Covered Employees and their Beneficiaries under the Plan, and shall further provide the means for financing and maintaining the operation and administration of the Trust and the Plan in accordance with the Trust Agreement, the Plan, and applicable law.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase