IAT Insurance Group · 7 hours ago
AVP, Business Process Improvement
IAT Insurance Group is the largest private, family-owned property and casualty insurer in the U.S. They are seeking an AVP, Business Process Improvement to detect, develop, and implement solutions for performance and efficiency improvements within the organization. The role involves collaborating across departments to enhance processes and ensure transparency regarding claim trends.
CommercialFinanceFinancial ServicesInsuranceInsurTech
Responsibilities
Establish a process improvement strategy to continuously improve and mature process, procedures, and training material across the organization. Partner with Business intelligence to create reports to support continuous improvement which includes, but is not limited to, operational reporting
Charged with identifying trends, detecting improvement opportunities, and developing practices, processes and strategies that deliver exceptional results
Communicate with other areas within IAT such as Underwriting or Finance to ensure transparency regarding developing claim trends
Leverage existing technology and other resources, to achieve greater efficiency and improved results
Accountable for monitoring the Claims performance through dashboards, quality audits, ad hoc analysis, benchmarking, and other methods as identified
Ensure claim handling strategy is effectively executed, driving file quality improvement
Perform other duties as needed
Qualification
Required
JD Degree and 8 years of relevant experience
Strong verbal and written communication skills
Ability to work independently and collaboratively in a team environment
Basic proficiency with standard office tools, systems, or job‑related technology
Strong organizational, time‑management, and problem‑solving skills
To qualify, applicants must be authorized to work in the United States and must not require VISA sponsorship, now or in the future, for employment purposes
Preferred
Experience communicating claim trends, strategy, and other performance metrics with executive leaders
Prior claim leadership
Benefits
26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
7% 401(k) Company Match and additional Profit Sharing
Hybrid work environment
Numerous training and development opportunities to assist you in furthering your career
Healthcare and Wellness Programs
Opportunity to earn performance-based bonuses
College Loan Assistance Support Plan
Educational Assistance Program
Mentorship Program
Dress for Your Day Policy
Company
IAT Insurance Group
IAT Insurance Group provides property-casualty insurance and surety carrier consulting services.
Funding
Current Stage
Late StageLeadership Team
Recent News
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2025-08-29
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