FirstBank Southwest · 9 hours ago
Retail Banking Manager
Downtown- 27th Floor - Amarillo, TX 79101
Full-time
Onsite
Senior Level
5+ years expFirstBank Southwest is seeking a Retail Banking Manager responsible for overseeing retail banking operations, including branch profitability, regulatory compliance, and the management and development of Branch Managers. The role involves ensuring compliance with banking regulations, developing strategies to increase financial products, and maintaining strong customer relationships.
BankingCommunitiesFinancial ServicesVenture Capital
Responsibilities
Oversees daily branch operations, ensuring compliance with banking regulations and internal policies
Frequently has on-site visits with branch managers to ensure proper and consistent development of all retail staff and helps managers meet banking profitability metrics
Develops and implements strategies to increase deposits, loans, and other financial products
Verifies that internal audit controls and procedures are being followed while also implementing and communicating new policies and procedures to staff
Builds and maintains strong customer relationships by providing high-quality banking solutions and service
Recruits, trains, and mentors branch staff to achieve performance targets and delivers excellent service
Monitors and analyzes branch financial reports, including revenue, expenses, and profitability
Ensures adherence to security protocols, risk management policies, and regulatory requirements
Represents the bank in the local community by participating in networking events and outreach programs
Utilizes banking software and digital platforms to enhance efficiency and customer service
Works with Branch Managers and Bank Operations Manager to ensure proper handling of customer matters involving theft, forgery, counterfeit, and potential loss
Other duties as assigned
Qualification
Required
Bachelor's degree in finance or business, or related field and 5-years' experience in retail banking and management
General computer skills
Microsoft Office, specifically Word and Excel
Benefits
Medical, Rx, Dental, and Vision insurance
HSA, FSA, and Limited FSA
Employer paid and voluntary Life Insurance/AD&D
Short-Term Disability
Long-Term Disability
Accident/Hospital Indemnity/Critical Illness voluntary plans
Identify Theft Protection
401k with employer match
Vacation, Sick Leave, and Holiday pay
Tuition Reimbursement
Gym membership discounts
Annual payrate increases
Incentive-based bonuses
Company
FirstBank Southwest
FirstBank Southwest is a community bank operational in Texas.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Andy Marshall
President and CEO
Jerry Williams
CFO
Company data provided by crunchbase