OPENLANE · 2 days ago
Major Dealer Account Specialist
US - IN - Carmel (OPENLANE)
Full-time
Onsite
Entry, Mid Level
2+ years expAFC (Automotive Finance Corporation) is dedicated to supporting independent car dealers by providing finance solutions that enhance their purchasing power. The Major Dealer Account Specialist will be responsible for servicing major dealer accounts, making funding determinations, and analyzing account trends to mitigate risk while promoting other OPENLANE products and services.
AutomotiveE-CommerceElectric VehicleRecreational VehiclesWholesale
Responsibilities
Make funding determinations based on daily dealer account usage across multiple data points
Communicate to the dealer current account status and provide resolutions to any issues encountered
Possess authority to approve or deny floorings based on an accounts business model or when risk is identified
Analyze account trends
Effectively promote other OPENLANE businesses’ products and services to customers
Understand and operate within compliance of all applicable laws and codes for the assigned geographic area
Qualification
Required
2-3 years of experience in customer service or account management
College degree or equivalent work experience
Experience in a collections role/environment
Familiarity with concepts, procedures, and processes typically used in the automotive and financial services industries
Experience using Customer relationship management (CRM) tools
Strong organizational, clerical, oral, and written language skills
Preferred
Experience handling vehicle titles
Account management experience in the automotive industry
Benefits
Medical, dental, and vision benefits with employer HSA contributions (US) and FSA options (US)
Immediately vested 401K (US) or RRSP (Canada) with company match
Paid Vacation, Personal, and Sick Time
Paid maternity and paternity leave (US)
Employer-paid short-term disability, long-term disability, life insurance, and AD&D (US)
Robust Employee Assistance Program
Employer paid Leap into Service Day to volunteer
Tuition Reimbursement for eligible programs
Opportunities to expand your skill set and share your knowledge across a publicly traded, global organization
Company culture of internal promotions, diverse career paths, and meaningful advancement
Company
OPENLANE
OPENLANE is an online auction company for automotive dealers to buy and sell wholesale vehicles.
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
$35MKey Investors
Meritech Capital Partners
2011-08-15Acquired
2008-12-31Series Unknown· $10M
2008-05-27Series Unknown· $25M
Leadership Team
Peter Kelly
Chief Executive Officer
Recent News
2026-01-20
2025-11-19
2025-11-12
Company data provided by crunchbase