Veterinary Eye Center of New York City · 3 hours ago
Client Care Coordinator
New York, NY
Full-time
Onsite
Entry Level
$20/hr - $24/hr
2+ years expVeterinary Eye Centers is New York City’s first practice group devoted exclusively to animal eye care, offering a supportive work culture and exceptional outcomes. They are seeking an experienced Client Care Coordinator to be the first and last point of contact for clients, delivering excellent customer service and managing appointment schedules.
Non-profit Organization Management
Responsibilities
Greet clients and patients, deliver best in class customer service, and ensure all client questions are answered in an informative and friendly manner
Communicate and collaborate with colleagues regarding patient care and client questions
Document communications and conversations
Manage the appointment schedule
Receive payments for services rendered and oversee daily financial reconciliation
Perform intake and discharge duties
Perform general administrative duties
Answer multiple phone lines
Maintain common areas
Qualification
Required
2+ years of experience in a customer service or client facing role (Veterinary Preferred)
Monday - Friday availability
Excellent written and verbal communication skills
Comfort working around all types of dogs and cats
Exceptional organizational skills with a keen eye for detail
Adaptability and focus in a busy environment
A passion for animals
Benefits
Comprehensive medical, dental and vision coverage
FSA/HSA
Generous paid time off, up to 120 hours of PTO per year
401(k) with a company match
Paid Parental Leave
Scrub Allowance
Elective benefits through MetLife
Employee pet discounts
Discounted pet insurance
Company
Veterinary Eye Center of New York City
New York City’s premier pet ophthalmology centers, with locations in Hell's Kitchen (Manhattan) and Long Island City (Queens).
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase