Microsoft · 2 hours ago
Technical Program Manager
United States
Full-time
Remote
Mid, Senior Level
$101K/yr - $199K/yr
2+ years expMicrosoft is a global leader in technology, and they are seeking a Technical Program Manager to drive digital customer success solutions across the SME&C segment. The role involves collaborating with cross-functional teams to shape the technical vision and enhance customer satisfaction.
Agentic AIApplication Performance ManagementArtificial Intelligence (AI)Business DevelopmentDevOpsInformation ServicesInformation TechnologyManagement Information SystemsNetwork SecuritySoftware
Responsibilities
Supports identifying customer and business needs across features and functional areas
Participates in customer and stakeholder engagements to gather feedback and understand product experiences
Assists with research, data analysis, and trend identification using telemetry, usage data, and AI‑driven tools
Helps develop problem statements, hypotheses, and solution options in collaboration with cross‑functional teams
Collaborates with Engineering, Design, Marketing, and Security to support solution and architecture design
Assists in preparing design and architecture documentation and representing technical solutions to partners
Helps define success metrics (OKRs, KPIs) and ensures required telemetry is captured
Provides input into program goals, prioritization, and risk identification using data‑driven insights
Supports planning and execution of pilots and releases, tracking progress and communicating updates
Collaborates with technical and business teams to support roadmap execution and answer basic technical questions
Ensures features leveraging AI meet quality, security, and ethical standards
Builds understanding of sales motions and required product enablement support
Assists in creating sales enablement materials, training content, and supporting programs
Contributes to supportability documentation such as troubleshooting guides and best practices
Qualification
Required
Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience
1+ year(s) of experience managing cross-functional and/or cross-team projects
Preferred
Bachelor's Degree AND 8+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience
6+ years of experience managing cross-functional and/or cross-team projects
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos)
Experience working on projects involving PowerApps, AI, or data science
Company
Microsoft
Microsoft is a software corporation that develops, manufactures, licenses, supports, and sells a range of software products and services.
10001+ employees
H1B Sponsorship
Microsoft has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9192)
2024 (9343)
2023 (7677)
2022 (11403)
2021 (7210)
2020 (7852)
Funding
Current Stage
Public CompanyTotal Funding
$1MKey Investors
Technology Venture Investors
2022-12-09Post Ipo Equity
1986-03-13IPO
1981-09-01Series Unknown· $1M
Leadership Team
Satya Nadella
Chairman and CEO
Vukani Mngxati
Chief Executive Officer - Microsft South Africa
Recent News
2026-01-16
Morningstar.com
2026-01-16
Company data provided by crunchbase