Better · 7 hours ago
Loan Specialist
United States
Full-time
Remote
Entry, Mid LevelBetter is a company dedicated to reimagining home finance, making it more affordable and accessible for everyone. The Loan Specialist will manage the end-to-end processing of mortgage loan applications, ensuring compliance and providing excellent client support throughout the loan process.
Consumer LendingFinTechLendingMortgagePropTechReal Estate
Responsibilities
Manage the end-to-end processing of mortgage loan applications, ensuring all necessary documents are collected and reviewed for accuracy
Collaborate with loan officers, underwriters, and processors to facilitate a smooth and efficient application process
Oversee the organization and maintenance of loan files, ensuring compliance with regulatory standards and company policies
Verify and validate all required documents and information provided by clients
Act as a primary point of contact for clients, providing updates on the status of their loan applications
Address client inquiries and concerns in a timely and professional manner
Collaborate with internal teams, including underwriting, processing, and closing departments, to ensure a coordinated and efficient workflow
Communicate with external stakeholders, such as real estate agents and title companies, to coordinate the closing process
Ensure compliance with industry regulations, company policies, and loan program guidelines
Conduct quality assurance checks to minimize errors and ensure accuracy in loan documentation
Monitor and manage the loan pipeline to track the progress of applications and meet closing deadlines
Provide regular updates to all relevant parties on the status of loans in process
Proactively identify and address issues or challenges that may arise during the loan application process
Work with internal teams to find solutions and ensure a positive client experience
Provide administrative support to loan officers and other team members as needed
Assist in maintaining accurate and up-to-date records in the loan management system
Qualification
Required
Bachelor's degree in business, finance, or a related field
Strong organizational and multitasking skills
Excellent communication and interpersonal skills
Detail-oriented with a focus on accuracy
Familiarity with mortgage software and documentation tools
Preferred
Previous experience in mortgage lending operations or loan coordination
Benefits
Day One Coverage – Your benefits begin on your first day, so you’re supported from the start
Nationwide Medical, Dental & Vision Coverage – Comprehensive plans that travel with you, wherever you are
Mental Health Support When You Need It – Immediate access to virtual therapy with licensed providers for you and your eligible dependents (ages 6+), with your first few visits covered at no cost!
Health Savings Account (HSA) – Includes an employer contribution to help you plan for healthcare expenses
Employer-Funded Dependent Care FSA – Support for childcare and/or dependent care costs
Disability & Life Insurance – Provided at no additional cost to give you added peace of mind
Flexible PTO – Time off when you need it, so you can recharge and focus on what matters most
Extra Perks & Discounts – Including pet insurance, savings programs, and more to support life beyond work
Company
Better
Better Home & Finance Holding Company (NASDAQ: BETR; BETRW) is the first AI-native mortgage and home equity finance platform, and first fintech to fund more than $100B in loan volume.
Founded in 2016
1001-5000 employees
Funding
Current Stage
Public CompanyTotal Funding
$1.62BKey Investors
SoftBankNovatorSoftBank Vision Fund
2025-04-14Post Ipo Debt· $155M
2023-08-23Post Ipo Equity· $37M
2023-08-23Post Ipo Debt· $528M
Leadership Team
Vishal Garg
Founder & CEO
Paula Tuffin
Chief Compliance Officer/General Counsel
Recent News
2025-12-20
HousingWire.com
2025-12-10
Company data provided by crunchbase