Senior Manager of Collections – Global Business Services - Customer Excellence (US) jobs in United States
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Iron Mountain · 6 hours ago

Senior Manager of Collections – Global Business Services - Customer Excellence (US)

positionUS | DC | Washington | 801 Pennsylvania Avenue NW
timeFull-time
remoteOnsite
seniorityMid, Senior Level
money$124K/yr - $165K/yr
date3+ years exp

Iron Mountain is seeking a motivated Senior Manager of Collections to join their North America Agreement to Cash team. In this role, you will be responsible for driving cash collection performance, reducing aged receivables, and leading a multi-layered organization of internal and external resources.

Big DataCloud StorageDigital SignageInformation ServicesSecuritySoftware
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H1B Sponsor Likelynote

Responsibilities

Drive Financial Performance: Own the North America collections portfolio by managing Days Sales Outstanding (DSO) and Bad Debt Expense to ensure predictable cash flow and liquidity
Lead Multi-Layered Teams: Develop and manage a high-performing organization of internal employees and outsourced partners within a Global Business Services model to achieve execution excellence
Execute Strategic Compliance: Ensure strict adherence to Global Collections Policies and internal control requirements, including Sarbanes-Oxley Act (SOX) compliance and audit readiness

Qualification

Collections experienceOracle ERPFinancial reporting analyticsSalesforceLeadership skillsBachelor’s degreeProfessional certifications

Required

3–5+ years of experience in Collections, Billing, or Agreement to Cash functions, preferably within a multinational enterprise
Strong knowledge of Oracle Enterprise Resource Planning (ERP) or similar platforms, Salesforce, and advanced financial reporting analytics
Proven ability in leading large, matrixed teams and negotiating high-value accounts receivable balances with strategic enterprise customers
Bachelor's degree in Finance, Accounting, Business, or a related field; professional certifications are a plus

Benefits

Competitive compensation and benefits aligned with the experience.
Comprehensive health, wellness, and retirement plans.
Flexible work options to support work-life balance.
Opportunities for continuous learning and professional growth.

Company

Iron Mountain

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Iron Mountain offers storage, asset lifecycle management and information management services to companies.
dateFounded in 1951
location
Boston, Massachusetts, USA
people-size10001+ employees
web-link
http://www.ironmountain.com

H1B Sponsorship

Iron Mountain has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2022 (1)

Funding

Current Stage
Public Company
Total Funding
$6.77B
2025-09-05Post Ipo Debt· $1.41B
2024-12-03Post Ipo Debt· $1.2B
2023-05-10Post Ipo Debt· $1B

Leadership Team

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Marc Duale
Senior Advisor to the President and CEO
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William Meaney
CEO
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Recent News

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Company data provided by crunchbase