Hotel Drover, Autograph Collection · 7 hours ago
Guest Services Intern
FORT WORTH, TX 76164
Internship
Onsite
InternHotel Drover is a unique hotel inspired by the spirit of the West, located in the historic Fort Worth Stockyards. They are seeking a Guest Services Intern who will provide exceptional service and create meaningful experiences for guests while supporting the Guest Services team in various operations.
Hospitality
Responsibilities
Assist in greeting and checking in guests, providing warm and personalized guest service
Help guests with special requests, local recommendations, and coordinating services like transportation, dining reservations, and activities
Learn about front desk operations, including managing reservations, guest check-ins, and check-outs
Ensure all guests feel welcomed, valued, and comfortable by offering a high level of legendary service and addressing guest inquiries and concerns
Help with administrative tasks related to guest services, such as maintaining guest records, preparing reports, and handling correspondence
Work closely with the Guest Services team to ensure seamless operations, assisting with special events, and supporting team projects
Contribute to ongoing initiatives that enhance the guest experience and overall hotel operations
Other special projects and duties, as assigned
Qualification
Required
Strong communication and interpersonal skills
Passion for hospitality, people, and fostering a positive workplace culture
Ability to work in a fast-paced environment and manage multiple tasks
Team-oriented with a positive attitude and willingness to learn
Proficient in Microsoft Office Suite and basic computer skills
Demonstrated ability to communicate effectively, both written and verbal
Currently enrolled in a Hospitality, Tourism, Business, or related program with an expected graduation date of May – December 2025
Benefits
Personal and professional growth opportunities.
Workplace culture with heart and soul
Career experience of a lifetime
Mentorship and Support
Company
Hotel Drover, Autograph Collection
Inspired by the pioneering spirit of the West, Hotel Drover delivers true Texas hospitality.
Founded in 2021
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase