NextGen | GTA: A Kelly Telecom Company · 8 hours ago
Network Support Engineer
Plano, TX
Contract
Onsite
Entry, Mid Level
2+ years expNextGen is a subsidiary of Kelly Telecom focused on building strong relationships in the telecom sector. They are seeking a Network Support Engineer to support commercial 4G/5G wireless networks through log analysis and issue resolution in live environments.
ConsultingHuman ResourcesStaffing Agency
Hiring Manager
Zeenam Thatai
Responsibilities
Perform system-level log collection and analysis across 4G/5G network elements
Conduct initial KPI and performance degradation analysis
Drive issue resolution with Engineering and R&D teams
Perform ad-hoc and periodic audits (parameters, issue signatures, SW/FW)
Execute software and patch upgrades for testing and validation
Maintain documentation and provide accurate ticket updates
Participate in 24x7 operational support for network outages
Qualification
Required
Bachelor's degree in Telecom, Network Engineering, or related field
2–4 years experience in wireless telecom or network support
Strong UNIX/Linux skills (log collection, file manipulation)
Experience working with commercial network logs
Knowledge of 4G/5G architecture and RAN concepts
Good analytical, communication, and documentation skills
Preferred
Scripting (Python, Shell, Perl) – bonus
Familiarity with S1-MME / S1-U interfaces
Experience working with ticketing systems
Benefits
Competitive employee benefits
24/7 Support
Company
NextGen | GTA: A Kelly Telecom Company
As part of KELLY’s SETT (Science, Engineering, Technology, and Telecom) Business Unit, we are committed to providing state-of-the-art digital infrastructure and telecom engineering solutions for legacy, 5G, and private networks.
501-1000 employees
H1B Sponsorship
NextGen | GTA: A Kelly Telecom Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (25)
2024 (23)
2023 (19)
2022 (16)
2021 (9)
2020 (6)
Funding
Current Stage
Late StageLeadership Team
Steven Edwards
Vice President, Chief Financial Officer
Rashid Iqbal
Executive Vice President & Chief Growth Officer
Company data provided by crunchbase