Paychex · 1 day ago
Customer Service - Logistics Specialist
United States
Full-time
Remote
Entry Level
2+ years expPaychex is a leader in simplifying HR, payroll, and benefits for American businesses. The Logistics Specialist role focuses on providing processing and delivery support to clients and service providers, ensuring successful package delivery, and improving fulfillment efficiency.
AccountingBookkeeping and PayrollFinancial ServicesHuman ResourcesSoftware
Responsibilities
Resolves processing and delivery concerns from clients and service providers via phone, chat, and email
Completes daily reprint audit and uploads the documentation to the internal audit dashboard
Researches missing proof of delivery daily. Confirms accuracy of information with vendors and communicates updates and guidance to service providers
Researches and communicates information regarding fulfillment alerts submitted through the Logistics PowerApp
Coordinates eChecks processing with client and service providers
Processes billing adjustments
Assists in the execution of strategic logistics projects
Performs other duties as assigned
Qualification
Required
H.S. Diploma - Required
2 years of experience in Related field
Benefits
Medical coverage
Virtual wellness classes
Tuition reimbursement
401(k) + employer match
Adoption assistance
Financial assistance
Paid time off
Company holidays
Culture days
Comprehensive work-life balance programs
Ongoing learning opportunities
Paid time off for volunteerism
Company
Paychex
Paychex is a human capital management company that delivers advisory solutions in human resources, employee benefit solutions, and payroll.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$4.2B2025-04-08Post Ipo Debt· $4.2B
1983-08-29IPO
Leadership Team
John Gibson
President and Chief Executive Officer
Robert L. Schrader
Senior Vice President and Chief Financial Officer
Recent News
2026-01-20
Rochester Business Journal
2026-01-20
Small Business Trends
2026-01-16
Company data provided by crunchbase