RSM US LLP · 6 hours ago
Managed IT Service Desk Technician T2, Sr. Associate - Montreal, Quebec
United States
Full-time
Hybrid
Mid, Senior Level
$68K/yr - $108K/yr
3+ years expRSM US LLP is a leading provider of professional services to the middle market globally, empowering clients to realize their full potential. The Managed IT Services Consultant will provide superior support for client technology environments, working with a team of consultants and engaging with clients to develop their IT initiatives.
AccountingConsultingFinancial Services
Responsibilities
Capturing client requirements
Infrastructure operations and management
Adopting and learning new technologies
Performing Enterprise Administration and Engineering tasks
Providing onsite and remote support
Troubleshooting business application issues
Qualification
Required
English and French proficiency
3+ years of experience with the Windows Server platform, virtualization, server management, storage, etc
Supervisory experience
Ability to supervise a team of individuals and drive their performance
Familiar with standard IT practices and policies
Familiar with IT service management tools and processes (helpdesk, ticketing, etc.)
Eagerness to contribute
Ability to travel up to 30%
Must be local to Montreal, QC
Preferred
Excellent written and verbal communication, problem solving and analytical skills
Strong judgment, issues management, and problem analysis techniques
Strong presentation, facilitation, time management, and prioritization skills
Proven ability to work both independently and as a part of a team
Demonstrated ability to balance priorities
Benefits
Discretionary bonus based on firm and individual performance
Company
RSM US LLP
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10001+ employees
H1B Sponsorship
RSM US LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
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Trends of Total Sponsorships
2025 (98)
2024 (84)
2023 (102)
2022 (102)
2021 (74)
2020 (72)
Funding
Current Stage
Late StageLeadership Team
Bill Kracunas
Principal and National Leader, Strategy and Management Consulting
David Hickethier
Principal, Strategy & Human-Centered Design
Recent News
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2025-09-13
2025-08-29
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