TVH · 1 day ago
Sales Supervisor
Olathe, KS
Full-time
Hybrid
Mid, Senior Level
3+ years expTVH is a global leader in spare parts and accessories for forklifts, industrial equipment, and agricultural machinery. As a Sales Supervisor, you will lead and mentor the Inside Sales Representatives to enhance their skills and drive business growth while ensuring top-tier customer service.
Machinery ManufacturingTechnical SupportWholesale
Hiring Manager
Haily Park
Responsibilities
Lead, coach, and evaluate inside sales representatives, ensuring optimal team performance in parts and accessory sales
Manage day-to-day sales operations including schedules, payroll approvals, and time-off coordination to maximize team productivity
Drive revenue growth by setting targets, providing sales coaching, and developing product and industry knowledge
Ensure top-tier customer service by overseeing call coverage and handling escalated inquiries related to orders, shipments, and claims
Review and monitor sales calls to offer constructive feedback and strengthen communication and closing skills
Mentor team members for career growth opportunities within TVH or other departments
Partner with Human Resources to ensure policy compliance and support performance management
Assist with recruiting, interviewing, and onboarding new team members to build a strong, capable sales force
Identify training needs and execute development programs focusing on sales strategies and aftermarket solutions
Set and enforce performance standards for outbound call volume, response times, and customer engagement
Foster a positive, high-energy team environment through regular one-on-ones, recognition, and continuous support
Collaborate with sales leadership and IT to improve ERP system functionality and streamline sales processes
Develop contingency plans to maintain uninterrupted sales and customer service operations
Qualification
Required
3-5 years of experience in sales, specifically within the construction equipment or equipment rental industry
2 years of experience leading/managing a sales team and/or a call center team
Strong leadership, coaching, and customer relationship management skills
Proficiency in ERP systems, CRM platforms, and Microsoft Office (Word, Excel, PowerPoint)
A proven ability to drive sales performance, develop talent, and improve processes
Critical thinking and problem-solving skills for making informed, data-driven decisions
A collaborative and adaptable mindset, with professionalism and discretion
Willingness to travel domestically up to 10% for team development and industry events
Benefits
Additional bonuses and commission opportunities based on high performance.
Comprehensive benefits package (medical, dental, and vision)
401(k) match – dollar-for-dollar up to 6%
Hybrid work schedule
Career growth opportunities, including LinkedIn Learning and internal development programs
Onsite perks – café, fitness area, employee gardens
A people-first culture focused on well-being, sustainability, and innovation
Company
TVH
About TVH TVH is a true family business with a challenging and rewarding environment for its more than 5000 employees, that encourages teamwork, growth, development, creativity and initiative.
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-07-12Acquired
Leadership Team
Billie Forson
Human Resources Business Partner
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