UF Information Technology (UFIT) · 3 hours ago
Documentation and Formatting Specialist
Gainesville, FL
Full-time
Onsite
Entry Level
$25.49/hr - $27.78/hr
1+ years expUF Information Technology (UFIT) is currently seeking a professional level Documentation and Formatting Specialist to join the UFIT Help Desk. The role involves leading the thesis and dissertation formatting service, curating the public knowledge base, and providing IT end-user support through various channels.
Higher Education
No H1B
Responsibilities
Leading the UFIT thesis and dissertation formatting service
Curating the UFIT public knowledge base
Working with other departments in IT to create new offerings in the public knowledge base
Providing IT end-user support via phone, email, chat, and tickets
Qualification
Required
Bachelor's degree in an appropriate area and one year of relevant experience or an equivalent combination of education and experience
Appropriate college coursework or vocational/technical training may substitute at an equivalent rate for the required experience, but does not negate the minimum degree requirement(s)
Preferred
Experience with the UF thesis and dissertation submission process and templates
Excellent customer service skills
Knowledge of KCS principles
Proven leadership experience
Excellent written and verbal communication skills
Benefits
Various leave programs based on an employee’s salary plan, including vacation, sick leave, holidays, personal leave days, and paid family leave.
Very competitive benefits package.
Company
UF Information Technology (UFIT)
UF Information Technology (UFIT) enables teaching, learning, research, and service on campus and across the region with state-of-the-art enterprise IT systems, including SEC and SUS universities the opportunity to teach using HiPerGator.
10001+ employees
Funding
Current Stage
Late StageCompany data provided by crunchbase