Brown University · 3 hours ago
Academic Program Coordinator
Rhode Island Hospital
Full-time
Onsite
Entry, Mid Level
$51K/yr - $83K/yr
2+ years expBrown University is seeking an Academic Program Coordinator to oversee clerical support personnel and ensure effective scheduling and patient interactions. The role involves developing office policies, maintaining records, and managing staff performance to enhance operational efficiency.
EducationHigher EducationUniversities
Responsibilities
Participates in interviews, recommends selection, orients, assigns work and evaluates performance of clerical support personnel. As appropriate recommends corrective action, including recommending discharge of staff. Ensures staff is properly trained in all functions, including development and maintenance of effective customer relations and maintenance of patient confidentiality. Ensures established policies are observed for training as new policies/procedures/technology is introduced
Participates with Program Administrator to develop policies and procedures related to clerical operations to provide for effective use of resources. Evaluates effectiveness and recommends changes as appropriate
Prepares daily work schedules to assure adequate coverage at all times. Adjusts schedules as necessary to address anticipated/emergent staff shortages. Recommends changes to staffing levels as appropriate
Prepares and maintains various records, including attendance records, productivity reports, payroll records and the like
Regularly reviews work of staff in order to ensure activities performed accurately and in a timely manner. Functions as resource person to others in order to clarify/resolve problems encountered by staff
Ensures equipment utilized in area of responsibility is properly maintained and functioning properly. Arranges to repair/replace as appropriate and within level of authority. Maintains adequate inventory of office supplies and materials reordering as necessary
May perform functions of subordinate clerical staff due to workload or staff shortages or to demonstrate proper work procedures
Qualification
Required
Level of knowledge of business systems, office procedures, and computer database normally acquired through completion of a one year post-secondary secretarial/business program, or the equivalent
Supervisory skills to effectively plan, direct and evaluate work of clerical staff
Interpersonal skills to train and coach staff and to demonstrate effective customer relations and communications with others within and outside the Hospital
Analytical skills to evaluate effectiveness of work flow, make recommendations for change and to develop, review and evaluate various records and reports
Ability to operate personal computer, including keyboard skills and familiarity with computer networks
Clerical skills to demonstrate and/or perform activities of staff
Two years progressively more responsible related experience within patient care environment, including demonstrated abilities to effectively plan and prioritize work, direct and evaluate work of others
Supervisory responsibility for up to 20 FTE's
Company
Brown University
Brown University is an Ivy League research university that provides undergraduate and graduate programs. It is a sub-organization of Brown University Health.
1001-5000 employees
H1B Sponsorship
Brown University has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (105)
2024 (84)
2023 (100)
2022 (73)
2021 (56)
2020 (40)
Funding
Current Stage
Late StageTotal Funding
$860.76MKey Investors
RI Life Science HubNASADepartment of Energy & Environment
2025-07-28Debt Financing· $500M
2025-04-11Debt Financing· $300M
2024-08-08Grant· $0.01M
Leadership Team
Sylvia R. Carey-Butler
VP for institutional equity and diversity
Diane Lipscombe
Professor of Neuroscience
Recent News
2026-01-16
2025-12-30
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