HireTalent - Staffing & Recruiting Firm · 12 hours ago
Collections Specialist
HireTalent is a staffing and recruiting firm, and they are seeking a Credit & Collections Representative. This role focuses on managing credit limits, payment terms, and collections for an assigned portfolio of accounts, ensuring timely and accurate payment resolution.
Responsibilities
Review orders on credit hold and determine release or continued hold based on account status
Collect past-due balances and manage delinquent accounts within an assigned portfolio
Identify potential bad debt accounts and escalate as needed
Respond to customer inquiries via phone, email, and correspondence
Reconcile customer accounts and resolve discrepancies
Review and adjust customer credit limits (authority up to $25,000)
Prepare accounts for external collection agencies when internal efforts are exhausted
Coordinate with Sales and Customer Service to resolve payment disputes
Support payment portal setup and electronic delivery requests
Qualification
Required
3–5 years of Credit & Collections experience in a large corporate environment
Bachelor's degree in Business, Finance, Accounting, or equivalent industry experience
Strong written and verbal communication skills
Proven ability to collaborate cross-functionally
Excellent organization, prioritization, and time management skills
Customer-focused with strong problem-solving and judgment abilities
Detail-oriented and adaptable in a fast-paced environment
Proficient in Microsoft Outlook, Excel, and Word
Preferred
Experience with ERP systems (e.g., Oracle PeopleSoft)
Familiarity with credit reporting tools (e.g., Dun & Bradstreet, Creditsafe)
Company
HireTalent - Staffing & Recruiting Firm
HireTalent is a certified Minority Business Enterprise (MBE) workforce solutions firm, specializing in securing the best talent fits in Executive/Retained Search, Direct Hire Placements, MSP, SOW, and nationwide hiring program management and support.