EOS IT Solutions · 6 hours ago
Order Management Associate
Austin, TX
Full-time
Onsite
New Grad, Entry Level
$21/hr - $26/hrEOS IT Solutions is a Global Technology and Logistics company providing IT support services. The Order Management Associate will ensure smooth order processing, data accuracy, and high-quality customer service while assisting customers and internal departments.
CollaborationData CenterInformation TechnologyInternet of ThingsIT InfrastructureLogisticsProfessional NetworkingSecuritySupply Chain ManagementVideo
Responsibilities
Produce accurate quotations based on customer requirements
Process sales orders and customer purchase orders
Verify data accuracy in quotations, orders, and invoices
Communicate with clients to obtain missing information or resolve inquiries
Maintain and update sales and customer records
Provide feedback from customers to internal teams to enhance services
Respond to customer inquiries promptly and professionally
Follow up with inactive customers to validate quotes and requirements
Adhere to company policies and procedures
Support and assist the Customer Account Team
Qualification
Required
Strong organizational skills with keen attention to detail
Experience with Microsoft Office tools, particularly Excel
Ability to work independently and as part of a team
Competence in working with data and metrics
Candidates with administrative experience in a similar role are encouraged to apply
Preferred
A good knowledge of customer service best practices with experience is preferable
A business-related degree/qualification is desirable but not essential
Company
EOS IT Solutions
A leading Video Collaboration, IT Services and Global Logistics company offering solutions worldwide
Founded in 2008
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Daniel Strain
CEO
Recent News
Company data provided by crunchbase