State Street · 5 hours ago
ETF Service and Support, Assistant Vice President
State Street is a global leader in financial services, providing essential investment solutions to asset owners and managers. The role involves supporting the ETF product by engaging with stakeholders, managing projects, and ensuring effective settlement of ETF transactions.
BankingFinanceFinancial Services
Responsibilities
This role will partner closely with Client Service, various teams within Global Delivery and large Broker/Dealers to facilitate proper settlement of ETF in-kind transactions globally
The day-to-day responsibilities for this role will include but not limited to the oversight of ETF order placement, order settlement, collateral management, P&L actual cost calculation, responding to high volume broker requests and/or questions, actively resolving failed trades across 55 NA ETF clients, and growing
Day to day environment is deadline driven, fast paced with a strong emphasis on risk mitigation
Displays a positive, can do attitude with the ability to multitask
Strong background in custody across domestic and international equity, fixed income products
Comfortable speaking with internal and external clients, running calls
Ability to prioritize and oversee multiple tasks in a very fast- paced environment
Ability to work under pressure
Ability to identify areas of risk and work successfully to eliminate these areas with implementation of proper processes and controls, fully documented
Proactive mindset, looking for ways to improve current operations/processes without being asked/directed
Ability to execute a plan with follow through
Familiarity or experience in BUAT Testing
Experience and understanding of Exchange Traded Funds from a custody and Transfer Agency perspective a plus
Knowledge of ETF order settlement for CNS and non-CNS funds a plus
Qualification
Required
Intermediate understanding of the ETF Product
Excellent understanding of process and controls
Ability to document and present information clearly and concisely
Advanced project management skills
Advanced business analysis skills
Ability to communicate clearly, confidently, and concisely with internal and external partners
Ability to prioritize and oversee multiple tasks in a very fast-paced environment
Ability to work under pressure
Ability to identify areas of risk and implement proper processes and controls
Proactive mindset, looking for ways to improve current operations/processes
Ability to execute a plan with follow through
Strong background in custody across domestic and international equity and fixed income products
Comfortable speaking with internal and external clients
Ability to actively resolve failed trades across 55 NA ETF clients
Preferred
Familiarity or experience in BUAT Testing
Experience and understanding of Exchange Traded Funds from a custody and Transfer Agency perspective
Knowledge of ETF order settlement for CNS and non-CNS funds
Benefits
Our retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
Eligibility for certain tax advantaged savings plans
Flexible work-life support
Paid volunteer days
Company
State Street
State Street offers a range of financial services, including investment management, research and trading, as well as asset management.
Funding
Current Stage
Public CompanyTotal Funding
$12.05B2025-10-23Post Ipo Debt· $1B
2025-04-24Post Ipo Debt· $2B
2025-02-06Post Ipo Equity· $750M
Leadership Team
Recent News
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2026-01-22
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