PandaDoc · 1 day ago
Account Manager, Growth
PandaDoc is a company that empowers over 65,000 organizations by automating document workflows. They are seeking an Account Manager who will focus on prospecting high-potential customers and transitioning into managing a book of business to drive growth and retention.
Document ManagementE-SignatureSaaSSales AutomationSmart ContractsSoftware
Responsibilities
Proactive Prospecting: Strategically research and prospect high-value targets within the existing customer base or through warm leads that fit our SMB and Commercial expansion profile. This includes high-volume outreach via email, phone, and social channels
Pipeline Generation: Develop and manage a robust top-of-funnel pipeline, scheduling discovery calls and running initial product demonstrations to qualify and generate new expansion opportunities
Cross-Functional Collaboration: Partner closely with our Customer Success, Leadership and RevOps team to refine targeting and messaging for maximum prospecting effectiveness
Deal Ownership: Drive opportunities from initial contact through negotiation and close, ensuring a seamless, high-velocity sales cycle
Book of Business Transition: Upon availability (to be determined by leadership), you will transition from pure hunting to full-cycle ownership of an assigned book of business
Growth & Revenue Generation: Drive significant revenue growth within your portfolio by consistently exceeding monthly growth targets through strategic account management and proactive identification of expansion opportunities
Customer Success & Retention: Partner closely with Customer Success to minimize customer churn and maximize retention by consistently delivering value, building strong relationships, and acting as a trusted advisor to your clients
Strategic Account Management: Develop a deep understanding of your clients' businesses, challenges, and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships
Forecasting & Pipeline Management: Provide accurate and timely weekly revenue forecasts to leadership, contributing to predictable business outcomes
Product Advocacy & Feedback: Serve as a passionate advocate for PandaDoc, confidently demonstrating the product's value and articulating its benefits to our SMB and Commercial customers
Continuous Learning: Participate in ongoing enablement and company-provided training to enhance your product knowledge, sales skills, and industry expertise
Qualification
Required
Proactive Prospecting: Strategically research and prospect high-value targets within the existing customer base or through warm leads that fit our SMB and Commercial expansion profile
Pipeline Generation: Develop and manage a robust top-of-funnel pipeline, scheduling discovery calls and running initial product demonstrations to qualify and generate new expansion opportunities
Cross-Functional Collaboration: Partner closely with our Customer Success, Leadership and RevOps team to refine targeting and messaging for maximum prospecting effectiveness
Deal Ownership: Drive opportunities from initial contact through negotiation and close, ensuring a seamless, high-velocity sales cycle
Book of Business Transition: Upon availability (to be determined by leadership), you will transition from pure hunting to full-cycle ownership of an assigned book of business
Growth & Revenue Generation: Drive significant revenue growth within your portfolio by consistently exceeding monthly growth targets through strategic account management and proactive identification of expansion opportunities
Customer Success & Retention: Partner closely with Customer Success to minimize customer churn and maximize retention by consistently delivering value, building strong relationships, and acting as a trusted advisor to your clients
Strategic Account Management: Develop a deep understanding of your clients' businesses, challenges, and goals to uncover opportunities for our solution to drive their success and foster long-term strategic partnerships
Forecasting & Pipeline Management: Provide accurate and timely weekly revenue forecasts to leadership, contributing to predictable business outcomes
Product Advocacy & Feedback: Serve as a passionate advocate for PandaDoc, confidently demonstrating the product's value and articulating its benefits to our SMB and Commercial customers
Continuous Learning: Participate in ongoing enablement and company-provided training to enhance your product knowledge, sales skills, and industry expertise
Hunter Mentality: You possess a high level of grit and comfort with ambiguity, thriving in a role where you are responsible for building your own pipeline and finding opportunities from scratch
Highly competitive and driven to achieve individual and team goals, with a strong desire to succeed in a fast-paced environment
Analytical and data-driven, with a passion for leveraging insights to identify opportunities and strategically prospect
Demonstrates adaptability and a growth mindset, embracing new processes and contributing to innovative solutions
Self-motivated, directed, adaptable, gritty, driven, and resourceful
A strong appetite for continuous learning, with a genuine passion for understanding our product and delivering exceptional customer experiences
Excellent written and verbal communication skills, with the ability to articulate value propositions clearly and confidently
Ability to work independently while also collaborating effectively with diverse teams across different office locations
Preferred
2+ years of proven success in a quota-carrying Account Manager or Account Executive role, ideally within the SaaS industry
Self-sourcing experience is a major plus
A consistent track record of exceeding sales targets and achieving measurable results
Familiarity with the SMB and Commercial market and the unique challenges and opportunities within this segment
Strong computer skills, previous Gong, Slack, Salesforce, SalesLoft and/or PandaDoc experience
Benefits
An honest, open culture that emphasizes feedback and promotes professional and personal development
An opportunity to work with a global team, distributed worldwide
6 self care days per year
Opportunity to participate in SPIF (sales contests) monthly!
Incredible promotion opportunities
And much more!
Company
PandaDoc
PandaDoc is the top-rated solution for creating, managing, tracking, and eSigning every important document you handle.
Funding
Current Stage
Late StageTotal Funding
$56.93MKey Investors
Indico Capital PartnersG Squared,OMERS Growth EquityOne Peak
2025-12-16Series Unknown· $5.87M
2021-09-22Series C
2020-08-05Series B· $30M
Recent News
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