Marketing Manager, Customer Advocacy jobs in United States
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VenturEd Solutions · 1 day ago

Marketing Manager, Customer Advocacy

positionUnited States
timeFull-time
remoteRemote
seniorityMid, Senior Level
date5+ years exp

VenturEd Solutions is a company that has been supporting K-12 private and independent schools for over 40 years. They are seeking a Customer Advocacy Marketing Manager to lead programs that turn satisfied customers into advocates, focusing on strategy and execution of advocacy initiatives to strengthen brand credibility and deepen customer loyalty.

EducationSoftware

Responsibilities

With Partner Success, build and manage a scalable customer advocacy program, including advocate recruitment, engagement, and readiness for co-marketing activities
Maintain an advocate database, tracking engagement, participation, and impact
Partner with Sales to provide customer references, proof points, and advocacy support that accelerates deal cycles
Own the customer advocacy content strategy, including case studies, testimonials, and customer success stories
Collaborate with Marketing, PR, and Sales Enablement to activate customer stories across campaigns, events, media, and lifecycle programs
Maintain a centralized repository of approved customer assets for cross-team use
Design and execute customer awards, recognition programs, and high-impact experiences that strengthen relationships and generate buzz
Partner with Events and Marketing teams to amplify advocacy programs through campaigns, social, and field activations
Oversee branded onboarding or welcome experiences for key accounts where applicable
Define success metrics for advocacy programs, including engagement, content usage, pipeline influence, and revenue impact
Track, analyze, and report performance to marketing and revenue leadership
Build and nurture long-term relationships with customer champions and advisory board members
Adjust priorities as needed to support high-impact advocacy initiatives and evolving business needs

Qualification

Customer marketingBrand marketingContent marketingCommunity marketingB2B SaaS experienceHubSpot CRMAnalytical skillsCommunication skillsRelationship building

Required

Bachelor's degree in Marketing, Business, Communications, or a related field
5–8 years of relative marketing experience, preferably in B2B SaaS or EdTech
3–5 years specifically in customer marketing and advocacy
3–5 years specifically in brand or content marketing
3–5 years specifically in community or experiential marketing
3–5 years specifically in building programs from scratch
Experience working closely with Customer/Partner Success and Sales and with HubSpot or comparable CRM and marketing automation platforms
Some required domestic travel (10%)

Benefits

Medical, Dental & Vision Benefits
Flexible Planned Paid Time Off
Generous Sick Leave
Purpose-Driven Culture
Work-Life Balance
Passionate About Community Involvement
Company Paid Parental Leave
Company Paid Short Term Disability
Remote Flexibility

Company

VenturEd Solutions

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VenturEd Solutions is a leading solution provider exclusively dedicated to powering the success of K-12 schools, students, and families.
dateFounded in 1970
location
Minneapolis, Minnesota, USA
people-size201-500 employees
web-link
http://www.tads.com/

Funding

Current Stage
Growth Stage
Total Funding
unknown
2016-09-06Acquired

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