Infojini Inc · 8 hours ago
Service Administrator
Chesapeake, VA
Contract
Onsite
Entry Level
$31/hr - $31/hr
1+ years expInfojini Inc is seeking a Service Administrator to enhance customer service at their Chesapeake branch. The role involves acting as the first point of contact for customers, developing positive relationships, and assisting with their needs.
Information Technology
Responsibilities
Greeting customers
Customer service
Attention to detail (Notations)
Phone etiquette
Scanning and uploading data
Multi-tasking
Mechanical knowledge
Serves as the first point of contact with customers either on the phone or at the branch, developing positive relationships with key customers
Assesses customers needs and gathers pertinent information
Creates basic work orders in appropriate systems
Provides some status updates to customers, as requested
Qualification
Required
Organization
Customer service
Communication
Greeting customers
Attention to detail (Notations)
Phone etiquette
Scanning and uploading data
Multi-tasking
Mechanical knowledge
1-2 years of experience
Experience as a service writer or service technician
Ability to blend in well with the team and treat customers with respect
Local to the Chesapeake, VA area or near the metro area
Company
Infojini Inc
Infojini Inc. delivers innovative IT Services and Solutions to empower startups, Fortune 500 companies, and global enterprises.
501-1000 employees
H1B Sponsorship
Infojini Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (11)
2022 (5)
2021 (10)
2020 (21)
Funding
Current Stage
Late StageRecent News
Baltimore Business Journal
2023-11-04
Company data provided by crunchbase