BlueCross BlueShield of Tennessee · 19 hours ago
UX Researcher
United States
Full-time
Remote
Mid Level
4+ years expBlueCross BlueShield of Tennessee’s Digital Marketing team is hiring a UX Researcher. In this fully remote, research-focused role, you’ll partner with design, product owners and developers to improve our members' health insurance experience.
Health CareMedical
No H1B
Responsibilities
Conduct user research, using both qualitative and quantitative techniques
Analyze and synthesize data to generate meaningful insights and actionable recommendations
Document and share research findings to internal clients and leadership in engaging presentation-format
Qualification
Required
Bachelor's Degree or equivalent work experience required. Equivalent experience is defined as 4 years of professional work experience in a corporate environment
4 years - Working in the field of digital experience design, UX research or usability
Ability to work independently with minimal supervision or function in a team environment sharing responsibility, roles and accountability
Proficient in Microsoft Office (Outlook, Word, Excel and Powerpoint)
Must be a team player, be organized and have the ability to handle multiple projects
Excellent oral and written communication skills
Strong interpersonal and organizational skills
Preferred
Experience conducting research in healthcare or other regulated industries (ex: government, banking)
Managing multiple studies of varied scopes
Implementing consumer-facing AI tools or features
Company
BlueCross BlueShield of Tennessee
As Tennessee's largest health plan, we've been helping Tennesseans find their own unique paths to good health for more than 70 years.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Casey Dungan
President and Chief Executive Officer - BlueCare
Melissa Scissom
COO, Cover Tenn
Recent News
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