State Street · 6 hours ago
ETF Service and Support, Assistant Vice President
Quincy, Massachusetts
Full-time
Onsite
Senior Level
$70K/yr - $130K/yrState Street is a leading financial services provider that helps institutional investors manage risk and drive performance. The role involves supporting the ETF product by engaging with stakeholders, overseeing ETF transactions, and contributing to the ETF Global Platform and Total ETF technical roadmap.
BankingFinanceFinancial Services
Responsibilities
This role will partner closely with Client Service, various teams within Global Delivery and large Broker/Dealers to facilitate proper settlement of ETF in-kind transactions globally
The day-to-day responsibilities for this role will include but not limited to the oversight of ETF order placement, order settlement, collateral management, P&L actual cost calculation, responding to high volume broker requests and/or questions, actively resolving failed trades across 55 NA ETF clients, and growing
Day to day environment is deadline driven, fast paced with a strong emphasis on risk mitigation
Displays a positive, can do attitude with the ability to multitask
Strong background in custody across domestic and international equity, fixed income products
Comfortable speaking with internal and external clients, running calls
Ability to prioritize and oversee multiple tasks in a very fast- paced environment
Ability to work under pressure
Ability to identify areas of risk and work successfully to eliminate these areas with implementation of proper processes and controls, fully documented
Proactive mindset, looking for ways to improve current operations/processes without being asked/directed
Ability to execute a plan with follow through
Familiarity or experience in BUAT Testing
Experience and understanding of Exchange Traded Funds from a custody and Transfer Agency perspective a plus
Knowledge of ETF order settlement for CNS and non-CNS funds a plus
Qualification
Required
Intermediate understanding of the ETF Product allowing engagement with internal and external stakeholders in support of ETF offering
Excellent understanding of process and controls with the ability to document and present information clearly and concisely
Advanced project management and business analysis skills
Ability to contribute to the ETF Global Platform and Total ETF technical roadmap by creating/contributing/reviewing business requirements for enhancements to ETFGP, Fund Connect, and any other ETF related integrations
Ability to clearly, confidently, and concisely communicate with internal and external partners demonstrating ETF skill set
Ability to partner closely with Client Service, various teams within Global Delivery and large Broker/Dealers to facilitate proper settlement of ETF in-kind transactions globally
Oversight of ETF order placement, order settlement, collateral management, P&L actual cost calculation, responding to high volume broker requests and/or questions, actively resolving failed trades across 55 NA ETF clients
Ability to multitask in a deadline driven, fast paced environment with a strong emphasis on risk mitigation
Strong background in custody across domestic and international equity, fixed income products
Comfortable speaking with internal and external clients, running calls
Ability to prioritize and oversee multiple tasks in a very fast-paced environment
Ability to work under pressure
Ability to identify areas of risk and work successfully to eliminate these areas with implementation of proper processes and controls, fully documented
Proactive mindset, looking for ways to improve current operations/processes without being asked/directed
Ability to execute a plan with follow through
Preferred
Experience and understanding of Exchange Traded Funds from a custody and Transfer Agency perspective a plus
Knowledge of ETF order settlement for CNS and non-CNS funds a plus
Familiarity or experience in BUAT Testing
Benefits
Retirement savings plan (401K) with company match
Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
Paid-time off including vacation, sick leave, short term disability, and family care responsibilities
Access to our Employee Assistance Program
Incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
Eligibility for certain tax advantaged savings plans
Flexible work-life support
Paid volunteer days
Vibrant employee networks that keep you connected to what matters most
Company
State Street
State Street offers a range of financial services, including investment management, research and trading, as well as asset management.
Founded in 1792
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$12.05B2025-10-23Post Ipo Debt· $1B
2025-04-24Post Ipo Debt· $2B
2025-02-06Post Ipo Equity· $750M
Leadership Team
Ronald O'Hanley
Chairman and Chief Executive Officer
R
Renee LaRoche-Morris
Senior Vice President, Chief of Staff to the COO; Head of CAO Services
Recent News
legacy.thefly.com
2026-01-22
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