Keck Medicine of USC · 6 hours ago
Support Coordinator - Cardiology - Per Diem 8 Hour Days (Non-Exempt) (Union)
Los Angeles, CA
Full-time
Onsite
New Grad, Entry Level
$21/hr - $35.36/hrKeck Medicine of USC is seeking a Support Coordinator to perform clerical and communication functions in the cardiology unit. The role involves scheduling patient appointments, managing patient care coordination, and assisting with various office duties while ensuring excellent communication and patient confidentiality.
Health CareHospitalService IndustryWellness
Responsibilities
Greets patients in a courteous and professional manner
Adheres to protect patient confidentiality
Process new referrals in a timely manner; this includes obtaining required outside medical records, entering demographic information into computer system and PBAR, provides medical records to physician / multidisciplinary team for review, provides insurance information to financial counselor for patient to be financially cleared, and schedule patient in clinic
Schedules patient’s diagnostic testing in a timely manner while accommodating patient’s needs
Understands the procedures for scheduling patients, and gives proper patient instructions
Notifies patient of upcoming appointments in a timely manner
Communicates all changes with patient and case information to all involved personnel
Demonstrates accuracy and thoroughness in entering information into computer systems (Cerner, PBAR)
Works with various hospital personnel to resolve issues and accommodate patient
Preps charts for diagnostic testing
Assist in translation as needed (if applicable)
Provides phone coverage as needed
Demonstrates flexibility in covering other staff members for sick time, vacation, or leave of absence
Ability to work independently and in a team setting to accomplish duties in a timely manner
Knowledge of proper chart format
Performs other duties as assigned
Qualification
Required
High school or equivalent
Equivalent work experience in customer service and/or medical office
Ability to communicate effectively in English both verbally and in writing
Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)
Preferred
Bachelor's degree
Knowledge of medical terminology preferred
Familiarity with word processing, IDX, Cerner, PBAR and scheduling software is preferred
1 year Experience in acute care, ambulatory care, or surgical center setting preferred
Basic Life Support (BLS) From American Heart Association
Company
Keck Medicine of USC
Keck Medicine of USC is a Healthcare Center.
Founded in 2009
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Rod Hanners
CEO of Keck Medicine of USC | President and CEO of USC Health System
Paige Asawa
Co-Founder & Program Director
Recent News
San Gabriel Valley Tribune
2025-10-31
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2025-10-31
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