Russell Tobin · 3 hours ago
Vendor Manager
New York, United States
Contract
Hybrid
Mid Level
$70/hr - $75/hrRussell Tobin is seeking a Vendor Manager to execute tasks related to vendor selection, onboarding, and performance evaluations. The role involves managing vendor relationships, ensuring compliance with processes, and contributing to quality performance management.
ConsultingHuman ResourcesLegalStaffing Agency
Hiring Manager
Nandit Srivastava
Responsibilities
Contribute to creation of or maintenance of SOPs, process maps, workflow documentation, help resources, and relevant training and certification programs
Work closely with Quality Specialists or directly with vendors, depending on the vertical, to ensure that vendors are meeting SLAs, with some guidance
Define and promote a clear escalation process for product-specific queries from vendor workforce to gUP Product Vertical stakeholder team and for issues flagged by the gUP Product Vertical stakeholder team back to vendors, with some guidance
Manage invoices and POs (including approvals where needed) for all assigned vendor engagements and ensure vendor compliance with all billing/cost processes including owning the PO structure and adding funds to POs, when necessary, with some guidance
Serve as a point of contact for assigned vendor engagements (e.g., answering questions from vendor partners, triggering vendor-reported issues (if applicable)) and communicating operational/process updates to vendors, when necessary, with some guidance
Contribute to quality performance management through ensuring QA insights and collection from vendors, ensuring vendors deliver all expected quality audits/reviews, and assisting vendors with pre-launch quality readiness, with some guidance
Deliver business reviews, summarizing vendor performance, and exchanging feedback on overall scaling strategy
Vet access requests and hardware requests from vendors and working with xWS/gBOSS to coordinate seat assignments, space needs, system deployments, etc. (or working directly with vendors in the case of VOVO set-ups), with some guidance
Optimize the productivity of vendors through effectively forecasting labor requirements and creating and overseeing scheduling with some guidance
Qualification
Required
Consultative skills
Vendor performance
Onboarding
End-to-end supplier management
Project management
Business operations knowledge
Stakeholder relationship management
Domain-specific knowledge and skills
Vendor Selection
Vendor process design and improvement
Vendor SLA knowledge
Business acumen
Company
Russell Tobin
Russell Tobin is a staffing and recruiting company that provides recruitment and staffing advisory services.
Founded in 2010
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
John Woronowich, JD
Vice President - Search, Staffing & Embedded Partnerships
Ashley Steger
Director of Talent Acquisition and People Operations- Embedded Partnerships
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