Conifer Health Solutions · 6 hours ago
Client Services Senior Representative - St. Elizabeth
Lincoln, NE
Full-time
Onsite
Mid, Senior Level
3+ years expConifer Health Solutions is a company that specializes in healthcare industry expertise. They are seeking a Client Services Senior Representative responsible for responding to complicated client inquiries and providing detailed analysis of account-level questions and processes.
Health Care
Responsibilities
Responsible for responding to complicated inquiries, working with all levels of management in other cross functional departments to ensure inquiries are research/resolved
Interpret breakdowns and trend for actionable insights
This may require communications by phone or written and includes utilization of client system, payer websites, and standard Conifer PFS operating systems
Analyze all escalations by providing a detailed analysis of drivers and root causes
The would require investigating and reporting in a mechanism where data can be analyzed on a monthly basis
Analyze trending reports weekly for management by providing data related to issues/root causes and probable solutions with supporting elements
Qualification
Required
Bachelor's Degree, preferably in Business or Health Care, or equivalent experience preferred
Extensive or minimum 3 year experience as a client relations specialist/representative or similar position preferably in the healthcare industry
Independent, logical thinker with proven ability to perform detailed analysis and make recommendations
Ability to mediate with internal partners for resolution of complex issues
Ability to exercise sound judgment in assessing risk of failures and escalate issues to management
Ability to be resourceful but know when to engage others for support, escalate for help or ask clarifying questions
Above average communication skills - Strong interpersonal, verbal and written communication skills, excellent listening skills, and organizational skills
Above average troubleshooting skills, with ability to research and articulate complex process breakdown issues with trends
Ability to handle high productivity standards, at exceptional quality. Requires ability to work at a rapid pace while maintaining accuracy
Proficient understanding of Hospital Revenue Cycle Services
Proficient data entry and typing skills
Must be a team player – Always willing to help in whatever way possible and go the extra mile to get the job done
Intermediate Microsoft Office (Word, Excel)
Ability to sit at a computer terminal for extended periods of time
Ability to work extended hours when required
Benefits
Competitive benefits package
Company
Conifer Health Solutions
Conifer Health Solutions is a healthcare services company helping organizations strengthen their financial performance
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Brian Murkowski
HR Business Partner
David Buchanan
Talent Acquisition Partner
Recent News
2025-11-19
2025-11-19
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