Cbase Inc · 14 hours ago
Scrum Master/Project Delivery @ Chicago, IL - 10 Months with EXT - Hybrid Role
Chicago, IL
Contract
Hybrid
Mid LevelCbase Inc is seeking a Scrum Master / Project Delivery professional to lead cross-functional projects enhancing their payments services for contact centers. The role focuses on delivering secure and customer-centric payment experiences while coordinating with various teams to ensure successful project delivery.
AppsConsultingInformation TechnologyProject ManagementStaffing Agency
Hiring Manager
Manoj VajPayee
Responsibilities
Lead end-to-end project delivery of payment-related initiatives (e.g., payment gateways, fraud prevention, refunds, multi-channel payment solution integrations) within the united technology environment
Collaborate with technical teams to design and implement payment integrations for multiple sales channels, including contact centers
Manage project scope, timelines, budgets, and resource allocation
The Project Manager manages key client projects
Project management responsibilities include the coordination and completion of projects on time within budget and within scope
Oversee all aspects of projects. Set deadlines, assign responsibilities and monitor and summarize progress of project. Prepare reports for upper management regarding status of project
Coordinate internal resources and third parties/vendors for the flawless execution of projects
Ensure that all projects are delivered on time, within scope and within budget
Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility
Ensure resource availability and allocation
Develop a detailed project plan to monitor and track progress
Manage changes to the project scope, project schedule and project costs using appropriate verification techniques
Measure project performance using appropriate tools and techniques
Manage the relationship with the client and all stakeholders
Perform risk management to minimize project risks
Meet with clients to take detailed ordering briefs and clarify specific requirements of each project
Track project performance, specifically to analyze the successful completion of short and long-term goals
Meet budgetary objectives and make adjustments to project constraints based on financial analysis
Develop comprehensive project plans to be shared with clients as well as other staff members
Use and continually develop leadership skills
Attend conferences and training as required to maintain proficiency
Perform other related duties as assigned
Develop spreadsheets, diagrams and process maps to document need
Qualification
Required
Degree in Business Management or other related discipline
Project Management Professional (PMP) Certifications
Proven working experience in project management
Excellent client-facing and internal communication skills
Excellent written and verbal communication skills
Solid organizational skills including attention to detail and multitasking skills
Preferred
Fluent in SmartSheet and JIRA
Application/web/ Contact center Chatbot development project management experience
Agile methodology/sprint planning
Company
Cbase Inc
Cbase Inc, Founded in November 2021, CBase Inc. began its journey as a staffing organization with a vision to connect businesses with top-tier talent.
Founded in 2021
11-50 employees
H1B Sponsorship
Cbase Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (9)
2022 (1)
Funding
Current Stage
Early StageLeadership Team
Anugu Sridhar Reddy
Founder & CEO
Company data provided by crunchbase