Loyola Medicine · 6 hours ago
Financial Counselor
Loyola Medicine is a nationally ranked academic, quaternary care system based in Chicago's western suburbs. They are seeking a Financial Counselor responsible for coordinating payment sources, securing reimbursement for hospital services, and educating patients on insurance options and financial responsibilities.
Hospital & Health Care
Responsibilities
Provide financial counseling to patients, explaining insurance coverage, financial assistance options, and payment responsibilities
Assist with insurance and financial assistance applications, including charity care when appropriate
Generate cost estimates and collect patient payments (co-pays, deductibles, balances)
Review and update financial and insurance information; monitor self-pay and eligibility-pending accounts
Collaborate with internal departments and external agencies to resolve coverage or billing issues
Ensure accurate documentation and maintain HIPAA compliance
Support department goals and demonstrate Trinity Health values in all interactions
Qualification
Required
Provide financial counseling to patients, explaining insurance coverage, financial assistance options, and payment responsibilities
Assist with insurance and financial assistance applications, including charity care when appropriate
Generate cost estimates and collect patient payments (co-pays, deductibles, balances)
Review and update financial and insurance information; monitor self-pay and eligibility-pending accounts
Collaborate with internal departments and external agencies to resolve coverage or billing issues
Ensure accurate documentation and maintain HIPAA compliance
Support department goals and demonstrate Trinity Health values in all interactions
Benefits
Benefits starting Day One
Daily Pay option
Career development and growth opportunities
Tuition reimbursement
On-site fitness center (Gottlieb Memorial Hospital & Loyola University Medical Center)
Employee referral rewards