ideaHelix · 7 hours ago
Sales Support Specialist - New York, NY / San Francisco, CA
San Francisco Bay Area
Contract
Hybrid
Entry, Mid Level
2+ years expideaHelix is looking for a Sales Support Specialist with strong Salesforce experience to support the sales team by managing CRM data, sales operations, reporting, and customer coordination. This role plays a key part in improving sales efficiency, data accuracy, and overall customer experience.
ConsultingInformation TechnologyProduct Design
Responsibilities
Support the sales team with day-to-day Salesforce operations
Maintain and update Leads, Accounts, Contacts, Opportunities, and Activities in Salesforce
Generate and analyze sales reports, dashboards, and forecasts
Assist in sales pipeline management and deal tracking
Coordinate with Sales, Marketing, and Operations teams for smooth sales execution
Ensure data accuracy, cleanliness, and compliance within Salesforce
Support quote creation, order processing, and contract documentation
Troubleshoot basic Salesforce issues and coordinate with admins when needed
Assist in onboarding and training sales users on Salesforce best practices
Qualification
Required
2+ years of experience in Sales Support / Sales Operations
Hands-on experience with Salesforce CRM (Sales Cloud preferred)
Strong understanding of sales processes and lifecycle
Experience with reports, dashboards, and data analysis in Salesforce
Good communication and coordination skills
Strong attention to detail and organizational skills
Preferred
Salesforce certifications (Admin / Sales Cloud)
Experience with CPQ, quoting tools, or order management
Knowledge of Excel / Google Sheets for reporting
Experience supporting global or enterprise sales teams
Company
ideaHelix
IdeaHelix specializes in product development, design, testing and strategic consulting services.
201-500 employees
H1B Sponsorship
ideaHelix has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (9)
2023 (11)
2022 (8)
2021 (16)
2020 (21)
Funding
Current Stage
Growth StageLeadership Team
Vignesh Shivraj
Founder & CEO
Subbu Parameswaran
Chief Operating Officer
Company data provided by crunchbase