Springborn Staffing · 10 hours ago
Patient Care Financial Representative
Portland, ME
Full-time
Onsite
New Grad, Entry Level
$24/hr - $28/hrSpringborn Staffing is seeking two full-time Patient Care Financial Representatives to join their healthcare client, an established cosmetic and esthetic practice located in Portland, ME. The role involves ensuring a high level of customer service during the patient checkout process, accurately billing patients, and collaborating with team members to improve office performance.
RecruitingStaffing Agency
Hiring Manager
Paul Farrell
Responsibilities
Ensuring that patient's check out time is a priority
Identifying and resolving billing discrepancies as it relates to the patient experience
Collaborating with team members by sharing knowledge, ideas, identifying concerns, and finding resolutions
Accurately posting charges and discounts, collecting payments, and billing inventory on patient accounts
Participating in marketing events such as open houses and offsite events
Reconciling scheduled appointments and deposits at the end of the day
Maintaining professionalism in all interactions with patients and staff
Ensuring all communication remains HIPPA compliant at all times
Answering phone in a professional and courteous manner and relaying messages in a timely fashion
Must be willing to provide occasional backup support at the client's Falmouth location
Qualification
Required
Ensuring that patient's check out time is a priority
Identifying and resolving billing discrepancies as it relates to the patient experience
Collaborating with team members by sharing knowledge, ideas, identifying concerns, and finding resolutions
Accurately posting charges and discounts, collecting payments, and billing inventory on patient accounts
Participating in marketing events such as open houses and offsite events
Reconciling scheduled appointments and deposits at the end of the day
Maintaining professionalism in all interactions with patients and staff
Ensuring all communication remains HIPPA compliant at all times
Answering phone in a professional and courteous manner and relaying messages in a timely fashion
Must be willing to provide occasional backup support at the client's Falmouth location
Must possess strong attention to detail and excellent customer service to each and every patient
Must have excellent computer skills and good judgment
Strong initiative to work independently and as a team player
Excellent interpersonal skills and the ability to remain poised when under pressure
Preferred
Previous experience in an administrative healthcare office is highly preferred
Prior experience with Podium and/or Nextech systems is a plus
Company
Springborn Staffing
Springborn Staffing is Maine’s leading temporary employment agency, provides best-in-class staffing services to Northern New England.
Founded in 1987
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase