Capital One · 6 hours ago
Manager, Associate Relations Consultant (Remote)
United States
Full-time
Remote
Mid Level
$138K/yr - $158K/yr
3+ years expCapital One is a financial services company looking for a motivated individual to fill the role of Associate Relations Consultant. This role involves providing consultation to internal associates on HR policies, resolving employment complaints, and acting as a subject matter expert to help resolve problems within the organization.
Financial Services
No H1B
Responsibilities
Investigate and resolve manager and associate issues
Resolve manager and associate issues by acting as a coach and providing guidance
Help people leaders associates, and business leaders reconcile conflicts and disputes
Ensure all associates have an objective and knowledgeable resource at their disposal to work through challenging employment, performance and policy issues
Partner with other departments such as Legal, Benefits, Office of Corporate Investigations and Security Operations ensure legal and regulatory compliance while identifying solutions
Investigate and resolve formal employment complaints including harassment, discrimination, wrongful termination, etc
Review departmental case data to identify trends and recommend action plans for business units to implement
Partner with the line of business HR Business Partners to enhance people leader capabilities
Review policies and procedures that support the associate experience
Act as role model and champion for Capital One values
Participate in internal projects that improve processes that require partnership with cross functional teams and integrative problem-solving skills
Knowledge of employment law and employment practices
Qualification
Required
High School Diploma, GED or equivalent certification
At least 3 years of client management experience
Knowledge of employment law and employment practices
Preferred
1+ year of Human Resources experience
Human Resources Management certification
5+ years of experience working in a team environment and collaborating with multiple stakeholders
Benefits
Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being
Company
Capital One
Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$5.45BKey Investors
Berkshire Hathaway
2025-09-11Post Ipo Debt· $2.75B
2025-01-30Post Ipo Debt· $1.75B
2023-05-15Post Ipo Equity· $954M
Leadership Team
Daniel Arellano
Senior Vice President, Business Cards and Payments
Justin Burch
Senior Vice President
Recent News
2026-01-25
2026-01-25
2026-01-25
Company data provided by crunchbase